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Lost POE on two 6450 switches after power outage
unknown
Lost POE on two 6450 switches after power outage.
Have multiple ICX 6450 switches deployed in a large store in Oregon. Thanks to power outages last night... all the switches came up, but two are not longer providing POE.
Tried reloading, hard reboot by power off/on
Confirmed llpd & cdp enabled
Have no tech support, but do have RMA if needed.
Any suggestions?
Power Capacity: Total is 740000 mWatts. Current Free is 740000 mWatts.
Power Allocations: Requests Honored 0 times
Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
--------------------------------------------------------------------------
1/1/1 On Off 0 0 n/a n/a 3 n/a
1/1/2 On Off 0 0 n/a n/a 3 n/a
1/1/3 On Off 0 0 n/a n/a 3 n/a
detail show inline power detailed information
show inline power detail
Power Supply Data On stack 1:
++++++++++++++++++
Power Supply Data:
++++++++++++++++++
Power Supply #1:
Max Curr: 13.7 Amps
Voltage: 54.0 Volts
Capacity: 740 Watts
power supply 2 is not present
power supply 3 is not present
POE Details Info. On Stack 1 :
General PoE Data:
+++++++++++++++++
Firmware
Version
----------------
02.1.0 Build 004
Cumulative Port State Data:
+++++++++++++++++++++++++++
#Ports #Ports #Ports #Ports #Ports #Ports #Ports
Admin-On Admin-Off Oper-On Oper-Off Off-Denied Off-No-PD Off-Fault
-------------------------------------------------------------------------
48 0 0 48 0 0 0
Cumulative Port Power Data:
+++++++++++++++++++++++++++
#Ports #Ports #Ports Power Power
Pri: 1 Pri: 2 Pri: 3 Consumption Allocation
-----------------------------------------------
0 0 48 0.0 W 0.0 W
Any suggestion would be welcomed!
Cheers - James
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david_chavarri1
You should open a case with support.
Outage may hace damaged the PoE chipset
BenBeck
Do you have the full output of 'show inline power detail'? The POE firmware is still intact for unit 1, but I cannot see unit 2 there. You should still be able to open a case if you assume hardware even if you only have hardware support. With that said, if a power surge or something of that nature hurt the boxes, you may be forced to do an insurance claim. Were these on surge protectors or UPSs?
unknown
That is the full show power detail. They are separate switches & on small UPS/Surge protector.
unknown
I have an RMA to replace the switches.
Since it's next business day... won't see them to Monday.
Any other suggestions/troubleshooting tips would be appreciated
jijo_panangat
We need to debug the faulty unit to understand if this can be software fixed, Pls work with the tac case owner.
Thanks
Jijo
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