Title: ICX7150-C12P from Lennar Home – Some Ports Dead, Need Replacement Advice

hank_wang_7zv8w

Hello,

I have a Ruckus ICX7150-C12P switch that came with my Lennar home. Recently, several of the ethernet ports stopped working — when I connect a computer, there is no link light and no connectivity. The uplink ports still work fine, so it seems like a partial hardware failure.

Device info:

Model: ICX7150-C12P (12-PRT POE+ COMP 2X1G SFP+)

Thank you very much for your help.

Mayank

Hi hank_wang_7zv8w

Thank you for reaching us.

For Lennar accounts we have a separate page where you can always feel free to reach us and post your queries.

Link of the post in Lennar Homes page in portal:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/bd-p/lennar

Thanks,
Mayank