WiFi network forgot password

Adrianm1112

I connected the new Ruckus gateway device, but now I’m having trouble accessing the previously established network because I don’t know the password.

imran.sanadi@commscope.com

Hi @Adrianm1112 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are unable to connect to the RUCKUS Wi-Fi as you are unaware of the password.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

To assist you further, please log in to your Unleashed system and change the password as described below.
- Log in to your Unleashed system using a laptop web browser with the Master AP IP Address or visit https://unleashed.ruckuswireless.com/
 

If you encounter difficulties accessing the above link or if you are unsure of the IP Address of your Access Points, please refer to our guide on finding the IP Address of the Access Point: 

/kb/articles/10-how-to-find-the-ip-address-of-the-ruckus-devices-switch-and-aps-using-ip-scanner-free-applications

You should see the Unleashed dashboard below after finding the IP Address of the AP. Try to log in

If you don’t know the Unleashed system login username/password, please refer to the below RUCKUS Lennar Knowledge Base self-help article on the default login username/password.

/kb/articles/14-default-admin-login-username-password-for-ruckus-icx-7150-c12p-switches-and-wi-fi-access-points

Please browse and log in to your Unleashed account.

Select Wi-Fi Network>>Select your WLAN Network (SSID)>>Edit WLAN>>See the password 

(Please refer to the screenshots below)

Please check and let me know how it goes.

Thank you again for your patience and understanding.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support