SSID not connecting after reset, Can username/password unknown for ICX switch

Question

I've reset my ICX switch and AP multiple times, but still can not access SSID with username and password set up in the

Customer Environment:

* Product(s): RUCKUS ICX-7150-C12P Switch and RUCKUS Unleashed Access Points.

telnet@ICX7150-C12-Switch>show version

UNIT 1: compiled on Nov 20 2018 at 00:09:55 labeled as SPS08080d

(25968884 bytes) from Secondary SPS08080d.bin

SW: Version 08.0.80dT211

Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225 (mnz10114)

Compiled on Thu Nov 15 12:59:22 2018

HW: Stackable ICX7150-C12-POE

==========================================================================

UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module

Serial  #:FEK3849Q21K

Software Package: BASE_SOFT_PACKAGE

Current License: 2X1G

P-ASIC  0: type B160, rev 11  Chip BCM56160_B0

==========================================================================

UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

==========================================================================

UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

==========================================================================

1000 MHz ARM processor ARMv7 88 MHz bus

8192 KB boot flash memory

2048 MB code flash memory

1024 MB DRAM

STACKID 1  system uptime is 29 minute(s) 10 second(s)

The system started at 00:26:26 GMT+00 Sat Jan 01 2000

The system : started=warm start   reloaded=by "reload"

telnet@ICX7150-C12-Switch>show flash

Stack unit 1:

NAND Type: Micron NAND 2GiB (x 1)

Compressed Pri Code size = 25968884, Version:08.0.80dT211 (SPS08080d.bin)

Compressed Sec Code size = 25968884, Version:08.0.80dT211 (SPS08080d.bin)

Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225

Code Flash Free Space = 1319325696

telnet@ICX7150-C12-Switch>

pinky_ruckus · Answer

Hi @sk1 ,

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community

pinky_ruckus · Answer

Hello @sk1 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

pinky_ruckus · Answer

Hello @sk1 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.