Imran_ruckus
Community Manager
Community Manager

Hi @rama9998 

Greetings!!!

Thank you for contacting Lennar Home Community.

Hope you are doing well!!!

Thank you for the information you shared.

From the case description, I could understand that your RUKCUS setup is not working every time after a power outage. 

To avoid this power outage issue with RUCKUS ICX-7150-C12P Switch, we need to upgrade the Switch to the latest stable version. To help you with the same, please help us with the below queries. 

Could you please let us know the answers to the below queries to assist you better?

1. On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on. (Please refer to the below picture and share a picture of the same showing the light status and the port connections)

2. Could you please let me know the light status on the Access Points? Any of these lights are on (Please refer to the below picture and share a picture of the same)

Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights. Also, light the status of Access Points.

Before uploading the photos please login to the RUCKUS account and you can upload the image.

Please let us know the answers to the above queries or if you have any queries in this regard.

Thank you again for your patience and understanding

 

Best regards,

Imran Sanadi

Lennar Home Community.