Imran_ruckus
Community Manager
Community Manager

Hi @ryandriven 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that one of your Access Points is not working.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Please unplug the ethernet cable of this Access Point the Switch port and plug it back into any other available 1-in-12 ports as highlighted in the below screenshot. Once done, please check if that comes to the normal state.

image

Please let me know how it goes.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.