This article will provide the flow of guest onboarding as well as configuration recommendations for SmartZone and Cloudpath.
Requirements:
Before embarking on the Guest Journey, ensure that you have:
A valid certificate in SmartZone
A valid certificate in Cloudpath
DNS entry for SmartZone
DNS entry for Cloudpath
Setup:
Cloudpath Setup:
Overall workflow:
- Create a New Workflow from a blank canvas
- Insert a step and add an Acceptable Use Policy
- Add a MAC Registration step
- NOTE: You can use the variable ${sip} for the SmartZone. This is useful when clustering SmartZone's together, please review SmartZone documentation on the "sip" variable if required.
- Click Save
- We need to complete the workflow with a step and a "kill session" option. In this example, we are going to use the "Display a message" step, but there are others, such as Redirect User
SmartZone Setup:
- Create a WLAN
- Enable the Authentication type as Hotspot (WiSPr)
- Enable the method as MAC Address
Note: You can change the MAC address format to AA:BB:CC:DD:EE:FF, Cloudpath does that for you, but this can be changed
4.Click on OK
5.Change the Authentication server to Cloudpath
6. OPTIONAL: Change the Accounting Server to Proxy and point to Cloudpath
7.SSH to SmartZone as 'admin'
8.Disable encrypted MAC addresses in SmartZone by using this command:
ruckuscontroller(config)# no encrypt-mac-ip
Do you want to continue to disable (or input 'no' to cancel)? [yes/no] yes
Successful operation
9.If you do not run the above command, you will get the following MAC address in Cloudpath:
Guest Flow Experience
First Time Visitor:
Guest is visiting a location that is offering Guest Wi-Fi for the first time. The end user experience will be to join a Guest WLAN, be redirected to a webpage, agree to terms and conditions, enter in email address, and then be authorized on to the guest Wi-Fi.
Returning User within Expiry Date
Returning User after Expiry Date
Will follow same flow as a first time visitor.
