2: Run the Following command: "arp -a", now you can see the IP or internet address of the switch, and the physical address, however you need to know the physical address that can be located on a sticker in the Switch, so you can do the match with the information displayed in the CMD.

3: Now you know the IP or internet address, let's download the free Application that will allow you to gain the remote access.

Visit: https://putty.org/

4: Now open the putty application and enter the information inside the IP field, and choose between SSH or Telnet access, please test both options because the SSH access is not always active by default, but Telnet must work.

SSH:                                                                                        

 Telnet:

5: Access: whichever option you are using, if it asks for a password, enter the following, the enable command allows you to execute more commands to check the switch.

User:  “super”

Password: “sp-admin”

6: Helpful commands:

“Show flash”                        (check the flash)

“Show version”                 (check current version)

“show inline power”        (check the devices getting power)

By Yarenis Hernández

Technical Support Engineer | L2 TAC Wired

RICXI|RCNA|CCNA

Root Cause:
The issue is due to the Security DNS introduced in the IOS. The new IOS versions support security DNS, but our AP's dnsspoof can work for our fixed domain Unleashed.ruckuswireless.com.  When mobile App use this domain to access the master AP, it fails.

Fix:
The issue is addressed in the latest Unleashed version 200.14.6.1.199 and with the new iOS mo
https://support.ruckuswireless.com/software/3780-ruckus-unleashed-ap-200-7-mr-refresh8-software-for-r310
bile app.
You need to upgrade the AP and the IOS app to resolve the issue.

We have also released a 200.7 MR version to fix the issue on older AP models.
Ruckus Unleashed AP 200.7 (MR Refresh8) : 200.7.10.202.145
Check out the release notes for the AP models supported.
https://support.ruckuswireless.com/software/3780-ruckus-unleashed-ap-200-7-mr-refresh8-software-for-r310

Since the mobile app is not working in order to upgrade the AP, you can use the below options to access the AP.
1. Open the browser and access the AP's IP address >> enter the admin credentials >> Upgrade the AP firmware to 200.14.6.1.199
2. Use a PC to access the AP.

Below is the complete steps for accessing the AP from PC:

1. Please connect your laptop/PC to the Unleashed SSID Or to the LAN network where the AP is connected.
2. If you are connecting to LAN, Make sure the Laptop has same IP range as AP’s.
3. Open browser and enter address https://unleashed.ruckuswireless.com Or use AP’s IP address.
4. Login with your Unleashed username and password.
   

    

5. Once successfully logged in go to Admin & Services -> Administration >> Upgrade >> Select the firmware version 200.14.6.1.199 and upgrade.
   Or, you can also use “Local Upgrade” option if you have the 200.14.6.1.199 firmware downloaded from the support site.
   
   
    
   

Regards,
Sanjay Kumar

Been using 3 Ruckus R510 AP's, latest Unleashed firmware 200.15.6.212.20.

Something i did while streaming from my phone to my Nvidia Shield gave a popup 'streaming over 2.4ghz causes slowdowns' or something along those lines.

For some reason all devices seem to only get 2.4Ghz hardly any device connects on 5Ghz? And even when a device is connected on 5Ghz the speeds are miserable. 

Yes i know 3 AP's seems a lot, i got 1 in the office, 1 in living room and 1 in bedroom. Coverage seems extreme but i also like to have a good signal outside.

On average ~20 devices are on this network, peaks up to 45.

My setup :

>Fiber 2/2Gbit. (Yes waiting for new router to do 2.5/2.5)
- Edgerouter (Hardware offloading on)
- Juniper EX4200 48T 8xPOE
- 3x R510 on POE ports. (normal use for all devices)
- 3x Ap AC lite on POE ports. (mainly iot stuff, lights, censors, cameras, switches etc overall 40 devices)

Tested on several devices from the same spot not even ~1M away from AP.

- PC - Wired Download Mbps 943.79/Upload Mbps 938.05

- OnePlus 8T 2.4Ghz (oldest phone) ~88Mbps down/58Mbps up.

- OnePlus 11 5G 5Ghz ~ 177Mbps down/100Mpbs up.
>Device info shows Link speed 702Mpbs on 5Ghz.

- OnePlus 13 2.4Ghz ~87Mbps down/63Mbps up.
>Device info shows Link speed 144Mbps on 2.4Ghz

Using the app 'Wifiman' on both the OnePlus 11 and 13 i'm connected to the same AP (same Mac address shows)
 On the OP11 it shows my SSID and both 2.4 and 5Ghz (connected) 
 On the OP13 it shows my SSD and ONLY 2.4Ghz (connected) 

. Is there a way to without creating 2 different SSID's (like: mywifi 2.4 and mywifi 5)  to 'push' the 5Ghz capable devices to 5Ghz? 

• Network connectivity issues
• Master AP election problems 
• Potential hardware failures
• Assessing controller connection status 

It's important to note that the presence and functionality of LED lights on a Ruckus AP can vary depending on the specific model and series. However, most Ruckus APs feature the following five LED indicators: PWR, CTL, AIR, 2.4G, and 5G.

PWR (Power Indicator):

Solid RED: Bootup in progress.

Flashing Green: AP firmware image booted. No routable IP received or assigned.

Solid Green: Routable IP address received.

CTL/DIR (Control/Direction Indicator):

Off: AP is a RUCKUS Unleashed member AP.

Slowly Flashing Green (every 2 sec): RUCKUS Unleashed Master AP discovery in progress.

Fast Flashing Green (twice a sec): Receiving configuration or image upgrade.

Solid Green: AP is the RUCKUS Unleashed Master.

AIR (Mesh indicator:)

Off: AP is operating in standalone or Root or non-Mesh AP        

Solid Green: AP is functioning as Mesh AP (MAP)        

Blinking Solid Green (2 Hz): AP is functioning as Mesh AP (MAP)        

Blinking Solid Green (0.5 Hz):         

2.4G (WLAN Service Indicator):

Off: The WLAN service is down.

Green: The WLAN is up, and at least one client is associated.

Amber: The WLAN is up, but no clients are associated.

5G (WLAN Service and Mesh Downlink Indicator):

Off: The WLAN service is down.

Green: The WLAN is up, and at least one client is associated. No downlink MAPs are connected.

Slow Flashing Green (one flash every two seconds): The WLAN is up, and at least one downlink MAP is connected. No clients are associated.

Fast Flashing Green (two flashes every second): The WLAN is up, at least one downlink MAP is connected, and at least one client is associated.

More info about the LEDs can be found here: https://docs.commscope.com/bundle/unleashed-200.10-troublshootingref/page/GUID-738984DA-2A47-4E71-A690-B6DF9023AA50.html

on a test system we try to integrate the pfSense captive portal into Ruckus unleashed and ran into issues.
I just explain below what we have done and what is the issue with that setup.

Maybe somebody can enlighten me.

On pfSense we have done following:

Adding a VLAN 100 on top of a physical link:

Creating a new interface GUESTNET on this VLAN with a static IPv4 address with CIDR 24:

Adding a firewall rule for the GUESTNET with full access for testing:

Enabled DHCP on GUESTNET with a range, no limitations, rest is default:

Adding a Captive Portal zone getcom_Guest_Net on interface GUESTNET with max 100 concurrent connections and a idle time of 1440 minutes, customized login page with terms and conditions and SSL enabled server name plus letsencrypt wildcard certificate:

Creation of a Voucher list:

Created a host override entry in the DNS resolver for the virtual server name:

The letsencrypt cert is working for all services and with this we have no issue here.

Cisco VLAN setup: all stacking ports/LACP ports/PoE ports for Ruckus APs are trunk ports.
VLAN 100 was added into the VLAN setup.

On Ruckus:

Created a SSID / WiFi Network with a Hotspot Service and added VLAN 100, Access Control, Radio Control, Others is default:

Hotspot Service has a redirection URL for unauthorized users to https://guestlogin.getcom.de:8003/index.php?zone=getcom_guest_net which is only reachable from VLAN 100: 

On iOS or Android client:

After selecting the new WiFi "getcom guest net" the login page is popping up, you can type in a Vouche code, accept the terms and conditions and press the login button. Then it tells you you are connected but nothing else is happening. It stays on this side. iOS and Android is telling you that you are not connected to the internet.
It looks like a name server issue, but if I connect to the pfSense I can nslookup over the GUESTNET interface.

If I check the client status it is telling me it is unauthorized:

The question is, how Ruckus unleashed is getting the information that the client is authenticated?

Thanks for reading this post...

1. Client Connection Troubleshooting

Link as reference https://docs.commscope.com/bundle/unleashed-200.16-troublshootingref/page/GUID-5BBF52D0-939D-416F-B696-FABB12AC5EE9.html

This is a demonstration for the client troubleshooting.

Select Clients, and then click the Troubleshooting button.

Figure 1: Clients Tab

Here, we can enter the MAC address of the client device in the specified format to begin troubleshooting process. If the device is already connected to the network, simply click on it, and the troubleshooting process will begin automatically.

Figure 2: Troubleshooting button.

Identify the MAC Address: Obtain the MAC address of the client device you want to analyze. Ensure you have this information handy as it will be used to filter the capture.

Input the MAC address of the client device into the designated filter.

Click the Start button to begin the troubleshooting.

In this demonstration I will use the following Mac-address for one of my Wireless clients 62:b6:b1:eb:09:89

Figure 3: Start Troubleshooting Process

Once you click Start, no data will be displayed initially because the device has not yet connected to the network or attempted to connect to any of the AP's SSIDs.

Figure 4: Troubleshooting Process

In this example, I will attempt to connect my end client to the SSID of the Access Point and intentionally use an incorrect password.

Figure 5: Initial Packet Capture View

First, we will analyze what we are observing firsthand during this test. We can identify which Access Point the end device is connecting to, the band it is using (whether 2.4 GHz or 5 GHz), and in this case, it is 5 GHz on channel 157. Additionally, we can observe the environmental SNR and the timestamp of the events according to the Access Point's log.

Now we will analyze the packets exchanged between the end client and the Access Point.

Figure 6: Analysis of Packet Exchange Between Client and Access Point

The client device initiates the connection by sending authentication and association requests, which the AP responds to. During the 4-way handshake, each attempt fails repeatedly, suggesting there is an issue. After multiple failures, the AP deauthenticates the client, ending the connection attempt.

Figure 7: Final Analysis - Client Failed Handshake

When the Information button on the error is pressed, it often provides a suggested error code and status, which can also be copied for reference. In this example, the tool indicates an "invalid passphrase" error, accurately reflecting the intentional use of an incorrect password for testing purposes. This tool is highly effective for troubleshooting connectivity issues, as it provides insights into client behavior during the authentication process, in roaming scenarios, and across various other network situations.

2.    Capturing Remote Packets

Remote packet capture enables one or more APs to operate in packet sniffer mode, allowing them to capture wireless packets on the network. These packets can either be saved locally on the device or streamed in real time to a packet analysis tool, such as Wireshark, for detailed inspection and troubleshooting. This feature is valuable for diagnosing connectivity issues and monitoring network performance by analyzing the captured packet data.

Link as reference https://docs.commscope.com/bundle/unleashed-200.16-onlinehelp/page/GUID-FE747C7C-8F63-409B-A423-63F898CA8331.html

Go to Admin & Services > Administration > Diagnostics > Packet Capture.

Figure 8: Packet capture tab

In this section, we will find the Access Points in our network, along with their model, device name, and corresponding IP address.

To troubleshoot the client connectivity issue, select the desired APs, and then choose Add to Capture. This action will move the APs to the Capture APs table.

Figure 9: Selecting the Access Point for the Packet Capture

For Radio, select either 2.4 GHz or 5 GHz/6 GHz. In this case, since we are working with a 5 GHz connection, select the 5 GHz option.

You can Select Local Mode or Streaming Mode as the capture mode:

+To capture a limited snapshot on each AP, select Local Mode.
+To stream the captured packets directly to Wireshark for real-time analysis, select Streaming Mode.

In this example we are going to select Local Mode.

In this example, since the MAC address of the problematic device is known, enter it to filter the capture data specifically for that client. Click Start to begin capturing packets. At this stage, reproduce the issue. Once the issue has been reproduced, click Stop to end the capture.

Figure 10: Initiate the Packet Capture

Then click Save to store the packet capture as a local file for later analysis.

Figure 11 : Downloaded PCAP from the Unlashed UI.

Once the file is downloaded, it will be saved in the Downloads folder. Extract the contents, and you’ll find folders containing the PCAP files. These files include detailed information on the association process for the end client , which will help you investigating if there is any incidents.

Note : Remember to remove the AP from the capture list and disable packet capture after completing this process.

By analyzing the packet exchange during the connection process, you can pinpoint where the failure occurs and take appropriate corrective actions. This method provides valuable insights into the interaction between client devices and APs in real time.

Unleashed Overview

In an Unleashed network, a RUCKUS Unleashed 'Master' Access Point acts similarly to a controller, managing all control functions. These settings are then propagated to the other APs in the network. If the Master AP go offline, a 'Member' AP will automatically take on the role of the Unleashed Master, assuming control and maintaining network operations.

Unleashed Support

-Bridge mode 128 APs and 2,048 clients.

-Gateway mode supports up to 25 APs and 512 clients.

-Dedicated Master

Overview Limitations from Zone Director

-IPv6 is not supported.

-No interface to communicate with SmartCell Insight analytics engine or SPoT location.

-No Northbound Interface to pass client authentication responsibility to an external entity.

-No WLAN groups.

What are the necessary conditions or prerequisites for an access point to successfully connect to an existing Unleashed network?

Connect the Member Access Point (AP) to the network, ensuring it is on the same VLAN as the Master AP. Upon powering up, the Member AP will engage in an election to determine if a Master already exists. It's important that the Member AP either matches or has a lower firmware version than the Master.

Additionally, it must be able to ping the Master AP and share the same country code setting.

Commands to check if a member Access Point is not joining to the Unleashed Network.

•  ping < Master_AP>
•  get version 
•  get boarddata : Display hardware version and system board information
•  get discovery-agent: Check if LLWAP protocol is enable.
• get countrycode :
• get director : show Master AP information.
• get election: shows the status of all Unleashed APs
• get syslog log

The same information can be collected on the Master AP.

• Ping <Member_IP>
• get version 
• get countrycode 
• get boarddata 
• get election 

Ruckus CLI on unleashed when SSH to the Access Points.

The 'ruckus>' CLI prompt indicates you are logged into the 'Master' Access Point. From here, you can navigate through various configuration modes to manage settings and preferences.

Enable:

ruckus#

Under enable mode we can go to different modes example:

ap-mode: Note under this mode you can run set-get commands.

ruckus(ap-mode)#

Config

ruckus(config)#

Under config there are some different modes

+Admin:

ruckus(config-admin)#

+System:

ruckus(config-sys)#

+Using the Mac-address of the AP: 

ruckus(config)# ap d4:bd:4f:01:bc:10
The AP 'd4:bd:4f:01:bc:10' has been loaded. To save the AP, type 'end' or 'exit'.
ruckus(config-ap)#

The 'rkscli:' prompt indicates that you are logged into a 'Member' Access Point. In this CLI, you can execute 'get' or 'set' commands to retrieve or configure the Access Point settings. For example:

Best Regards 

Fernando Vasquez 

I have about 10 APs R550's running the latest firmware with 4 VLANs - we want to put certain people on certain VLANs only and prevent them from logging in otherwise.   The first group is about 50 mac addresses, the second is about 100 and the third is about 25 mac addresses.

We'd really prefer to import a mac address list rather than add 175 mac addresses 1 at a time.

Anyone know a way to import the CSVs?

On Unleased AP, when we try to create the Guest SSID with Facebook login option, we get the below error when we click on "Register"
"Register guest service [Facebook] to Facebook failed.

Root Cause:
This is due to Facebook has officially announced the discontinuation of the “Facebook Wi-Fi” feature, which took  effect from June 12th, 2023.

Workaround :
We would request you to choose alternate login options available for now.

Solution :
We will be implementing Facebook Oauth 2.0, and this will be available in Unleashed 200.15.
Current ETA is set to January. I will keep the thread updated if there any change.

As compared to Unleashed bridge mode, the following features are supported in Dedicated Master mode:

• Cross-network segment networking
• Dedicated Master VLAN and AP VLAN
• Smart Redundancy
• Maximum capacity limit to 4,000 clients (compared to Unleashed bridge mode)
• Tunnel WLAN
• ZoneDirector AP migration to Unleashed network

To disable dedicated master a factory reset must be done.

Is important to highlight that this is different from setting a preferred master, as this setting is not bounded to an ap model, any other Ethernet-connected member AP can take the Master role. For more info on preferred master please visit Designating a Preferred Master AP

The moment I enabled bond the R720 rebooted and the two interfaces/slaves already added.

I then went to adjust lacp-rate + hash but doesn't appear to be available?  Why?

lacp-rate [0,1], 0 for slow, 1 for fast
xmit-hash [0,1,2], 0 for L(ayer2), 1 for L3+4, 2 for L2+3

Also the unleashed GUI / AP info still shows LACP/LAG disabled.  Why?

Thank you

------

R720 on unleashed 200.14.6.1.203

ruckus(ap-mode)# get power-mode
PoE Configured Mode : bt5
Power Consumption Status : 802.3bt5 Switch/Injector
USB Status : Disabled
OK

---

ruckus(ap-mode)# get bond bond0
LACP/Bonding is ENABLED.
<bond0>
Mode: 8023AD
LACP-rate: slow
MII-Mon: 100 (ms)
Xmit-Hash: layer2+3
Slaves: 2
Slave-0: eth0, ACTIVE, UP, link-fail-count: 1
Slave-1: eth1, ACTIVE, UP, link-fail-count: 0
OK

ruckus(ap-mode)# set bond bond0 lacp-rate 1
Error: parameter error

ruckus(ap-mode)# set bond bond0 xmit-hash 1
Error: parameter error

Root Cause:

The issue is caused due to the recent upgrade in Facebook's services, causing the RUCKUS Unleashed app to  unable to authenticate logins through Facebook accounts. Our Unleashed team is actively collaborating with Facebook to address and resolve this situation. 

Workaround:
As a workaround, customers can continue to access the system remotely using alternative options such as Google, Apple, or email accounts.

Fix:
Our team is working on the issue. Since the issue was caused by 3rd party verification, we need to go through the effort with the 3rd party and this will take some time.

I will keep the thread updated any any updates about the fix.
Your patience and understanding during this period are greatly appreciated.

Regards,
Sanjay Kumar

— Requirements:

*SSH client access (Putty on Windows, macOS command Terminal, or Linux terminal).

*Download putty for Windows computer.

https://putty.org/

*For macOS, you will use the terminal app integrated into your MAC.

Enter the next command from the MAC terminal for SSH access

Format

ssh <unleashed user>@<IP of the master Access Point>

Example

ssh admin@192.168.1.1

*Or from Windows open Putty and add the next information, then hit open

Note: the credentials for the CLI access to the master Access Point are the same credentials you used for the APP or the Web GUI

1: Using your SSH client application such as a putty or MAC terminal, gain access via CLI to the AP Master Unleashed.

2: Now enter the credentials:

Note: the credentials for the CLI access to the master Access Point are the same credentials you used for the APP or the Web GUI

Enter the username and password

You should be at the command prompt 

Enter the username and password

You should be at the command prompt 

ruckus>

Enter the following command: enable

ruckus>enable

ruckus#

Enter the command: config

ruckus#config

ruckus(config)#

Enter the command: show wlan

ruckus(config)#show wlan

Enter the command: wlan home-WiFi

Replace home-WiFi with the name of your Wi-Fi SSID

ruckus(config)# wlan home-WiFi

ruckus(config-wlan)#

Enter the command: no qos directed-multicast

ruckus(config-wlan)# no qos directed-multicast

Enter the command: qos directed-threshold 0

ruckus(config-wlan)# qos directed-threshold 0

Enter the command: end

ruckus(config-wlan)# end

This will save the changes.

Now restart your SONOS components

Gmail SMTP configuration example:

The Gmail SMTP server settings for sending mail through Gmail from any email program are:

Gmail SMTP server-address: smtp.gmail.com

Gmail SMTP username: Your full Gmail address (e.g. example@gmail.com)

Gmail SMTP password: Your Gmail password “This step will be explained in the App Password section”

Gmail SMTP port (TLS): 587

Gmail SMTP TLS/SSL required: yes

Note: Starting from May 30, 2022, Google has deprecated the option to 'allow less secure apps.' Please utilize App passwords to generate the SMTP authentication password.

To configure APP password:

1. Go to https://myaccount.google.com/security
2. Scroll down to Signing in to Google
3. Ensure 2-step verification is “On”

4. If two step verification is not “On” we will not be able to setup App passwords
5. Click App Passwords

6. Gooogle prompts to enter your account password
7. Enter a name for the custom device > click create

8. A unique 16-character password has been generated for the Gmail SMTP authentication . Please use this password in the 'Gmail SMTP password' step.

In Admin & Services --> Administration --> Certificate --> Advanced Options, we see options for the Unleashed web server.  Although this is "just" Unleashed which is usually an internal web server in SMB and home environments, I still think it's important to follow industry best practices.  I believe that 1024-bit RSA has been deprecated many years ago; I've seen various articles that talked about retiring it in 2009, 2013, 2015, etc.

I propose completely removing 1024-bit and making 2048-bit private keys the new minimum default.  But also adding a new option for 4096-bit.  It doesn't really hurt anything, in my experience.

There's also a few grammatical errors in the English version of Unleashed (sorry!) that would look better if fixed.

In case my screenshot is too small:

"Re-generate a new private key of a specific key length. This function is only needed when your certificate vendor only accepts 2048 key length instead of 1024 key length. Warning: The Unleashed will be rebooted after re-generating a new private key."

* get rid of "The" Unleashed in the last sentence.  Also the middle sentence will no longer be necessary with the new 2048-bit default so maybe delete it.

"Import a trusted CA to Unleashed. When Unleashed received receives a server's certificate, Unleashed it will match the server's CA against the Unleashed's list of trusted CAs. If there is not match, Unleashed will send an error."

should be "Import a trusted CA to Unleashed.  When Unleashed receives a server's certificate, it will match the server's CA against Unleashed's list of trusted CAs.  If there is no match, Unleashed will send an error.

Thank you for your consideration.  I appreciate the hard work of the internal team in making Unleashed a great product for SMB and advanced home users.  I hope it sticks around for many, many more generations of AP and ICX products.

To disable status LEDs on all APs of a specific model:

1. Go to Access Points > Summary > Edit > Other.
2. Select the AP model from the list and enable the option Disable Status LEDs. The setting must be configured for each AP model individually.
3. Click Finish to save your changes

For more info on the LED behavior meaning please visit: https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/Ruckus-AP-LED-indicator-meaning/td-p/67848

Initially, need to connect with the Server Manager. Subsequently, we will install the DHCP feature. The installation choices are discretionary; I plan to implement a role-based approach with a focus on the "basic" configuration.

At this point, we will proceed with the installation of the DHCP function.

We will incorporate the essential features as required.

Install

We should expect a warning. In such a situation, we will proceed by selecting "commit" and then closing it.

Navigate to the Tools tab and proceed to choose the DHCP option.

This action will launch the DHCP manager, providing us with the capability to generate scopes and configure DHCP groups based on our specific preferences.

I will now conduct a demonstration of a fundamental IPv4 configuration. Please note that these values can be adjusted to align with your preferences and the necessary configurations.

To proceed, select the "IPv4" option, followed by "New Scope."

I will configure the scope range  from the following range 10.0.0.3 to 10.0.0.30, ensuring that the devices are assigned valid IP addresses within this range.

The subsequent options are provided on an optional basis:

+Exclusion addresses

+Lease time

+DHCP options

+Default Gateway

+DNS

+Server

I will incorporate the feature to assign a default gateway to the client's IP configuration.

In the DNS server there are some by default you can delete them and add the directory of your preference

You have the choice to enable DHCP here, but if you prefer, you can opt to activate it later. For now, I'll proceed with its activation.

After setting up the DHCP server, you will notice its presence within the administrator interface. From there, you'll be able to customize the configuration according to your preferences, review leasing information, monitor statistics, and easily manage additions or removals of configurations as needed.

I bought second-hand Unleashed R650 and have trouble installing it. It's connected to my PoE router and it is normally getting IP from it's DHCP. PWR light is full green, CTL blinks green.

• I did a factory reset (multiple times, actually)
• The Configure.Me-XXX network is available.

However:

• accessing the router's IP from PC always ends on page saying "Building the Unleashed Network. It may take a few minutes." Hours later, no change.
• in Mobile app I connect to the Configure.Me but the Install fails with "Unable to fetch default configuration from the AP", see:

Anyway I CAN easily connect through SSH/CLI using the DHCP-provided IP. Is there something I can do there?

I am fine working with ssh/cli though I'm not familiar with Ruckus itself so please bear with me... I was able to check firmware byut not switch to the Image1 yet to try that:

rkscli: fw show all
<Control Info>
ipaddr:
file: R650_200.14.6.1.179.bl7
size: 50503680
MD5 : 82C3CA2C98C5E1F22C5D5E6716741833
type: 0
local_file
-------------------------------------
current primary boot image is Image2
---------------<Image1 FW header>
Magic: RCKS
next_image: 0x380000
invalid: 0
hdr_len: 160
compression: l7
load_address: 0x42000000
entry_point: 0x42008000
timestamp: Wed Dec 18 01:19:46 2019
binl7_len: 24026976
hdr_version: 4
hdr_cksum: 0xC704
version: 114.0.0.0.1294 ( 114.0.0.0.1294 )
MD5: 3EB8C61483DD5581B458E9E1278EA2D6
product: r730 (0)
architecture: 0
chipset: 0
board_type: 0
board_class: 0
customer:
Image Sign Type: Fully Signed Image(FSI).
---------------<Image2 FW header>
Magic: RCKS
next_image: 0x380000
invalid: 0
hdr_len: 160
compression: l7
load_address: 0x42000000
entry_point: 0x42008000
timestamp: Sat Apr 8 15:36:28 2023
binl7_len: 50503520
hdr_version: 4
hdr_cksum: 0x9D8D
version: 200.14.6.1.179 ( 200.14.6.1.179 )
MD5: 82C3CA2C98C5E1F22C5D5E6716741833
product: r730 (0)
architecture: 0
chipset: 0
board_type: 0
board_class: 0
customer:
Image Sign Type: Fully Signed Image(FSI).
OK

I noticed similar issues though none are the same and didn't help much:

• https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/CONFIGURE-ME-XXXXX-DOES-NOT-GENERATE-INTERNET-ACCESS/m-p/37652#M153
• https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Ebay-R710-cannot-connect-via-SSH-or-browser-NMAP-reveals-several/m-p/34762
• https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/New-AP-in-provisioning-stage-stuck-at-quot-Building-the/m-p/40019
• https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/R710-Can-t-connect-to-web-gui-or-ssh/m-p/32132

FTP uses TCP (Transmission Control Protocol) for data transmission, which provides error checking and correction, ensuring that the entire file is correctly received. This makes FTP more reliable and faster for transferring large files or over networks with high error rates.

Here is a quick guide to deploying an FTP server on your computer:

1. Download and install the Mobaxterm app.

2. Go to 'Network Services' and click the configuration gears for the FTP server.

3. Select the Folder for the file location and configure a username and password. I recommend disabling the option 'Prompt me before accepting any incoming connections' and enabling 'Allow anonymous connections'.

4. Click 'OK' and 'Start'. The server will start. It will also start a time countdown that will disable the FTP service once this gets to 0.

5. Your FTP server is ready for file transfers.

Mobaxterm is an amazing app with many tools that can help us on our daily tasks. Take a look at this KB so you learn how to use it for SNMP operations on your ICX switch.

AP WLAN oversubscribed

AP [AP-name@M:AC:AD:DR:ES:00] does not have enough capacity to deploy all WLANs. Only maximum WLAN number of the AP can be deployed.

These logs may be seen on the AP CLI:

Jul 13 21:30:50 HOME-R350 daemon.warn libapcfg[11330]: apcfg_set_wlan_cfg:10328 Can't find wlan slot index. Reach the maximum support number[8]. wlan id:[493].
Jul 13 21:30:50 HOME-R350 daemon.info libapcfg[11330]: @@114,apWlanOversubscribed,"apMac"="D4:BD:4F:01:D4:A0",

This is because Access Points (APs) have a finite number of SSIDs they can broadcast per radio band. This limit is specified in the datasheet of each AP model. For instance, consider the datasheet for the AP R350:

The AP R350 can only broadcast a total of 16 (user-configured) SSIDs. The total count of SSIDs includes those broadcasting on 2.4 GHz and 5 GHz bands separately. In other words, there are 8 SSID slots per radio band. This implies that if you have a WLAN named 'wlan-name' that's broadcasting on both radio bands (2.4 GHz and 5 GHz), it's utilizing two of the available SSID slots.

There are additional SSIDs reserved for other functions like mesh networking and recovery purposes. These SSIDs are not considered in the maximum SSID capacity.

You can verify the WLANs your AP is currently broadcasting by using the AP CLI command 'get wlanlist' to check the actual number of SSIDs broadcasting. But make no mistake, this command ONLY shows configured and enabled WLANs. There could be also configured and disabled WLANs occupying SSIDs slots.

Here is an example from the AP R350. This Access Point seems to be using using 4 of the available 8 slots for 5GHz SSIDs ('Internet', 'ruckus-pruebas', 'wlan1', 'wlan2'):

Yet, this AP is already oversubscribed. I can confirm that by checking the SSIDs in WLAN group assigned to this AP.

In the controller, I reviewed the WLAN group and confirmed it has got a total of 10 configured WLANs. 4 WLANs are enabled, 6 WLANs are disabled.

Resolution:

If you have confirmed your AP is actually oversubscribed, the recomendation is to reduce the number of SSIDs.

It could be possible that moving an AP between different AP Zones could trigger a false positive event, indicating that the AP is oversubscribed. If the actual number of configured WLANs is within the AP's capacity, it's recommended to reset the AP to its factory defaults to clear the false positive and let it onboard the controller again.

Table of Contents

• AD Configuration
• Unleashed Configuration
  

Note: We are assuming Customer have knowledge and understanding of Active Directory.

Verified Unleashed Version: 200.12, 200.14

AD Configuration

Create a User Group in Active Directory User and Computer (If desired group is already created, entire AD Configuration step can be skipped)

• Open Active Directory User and Computer from the Windows search.
  

   

• once open Right Click on Users>>>New>>>Group

• Name the Group as required.
  
  
  
  
• Once Group is created, Right Click on Group>>>>Select Properties.
  

   

• Click on Members>>>Add.
  
  
  search for user from AD users, which is allowed to create GuestPass (in this example I am searching for my user)
  
  
• Enter the Name in the box >>> Click on Check Name.
  
  
  
  
• Select the name required and Click OK.
  
  
• Name will appear in the members.
  

Unleashed Configuration

• Login to unleashed GUI from any browser and Select Admin and Services.
  
  
• Select System>>>Roles>>>Create
  
  
  
• Update the details as mentioned below.
  1: Name - As required.
  2: Description - As required.
  3: Group Attribute - Same as AD Group(GuestPass in our example)
  4: Select Specify WLAN  access
  5: Select the GuestPass SSID. (assuming its already created under Wi-Fi Networks)
  6: Tick the checkbox for Allow guest pass generation.
  
  and Click OK
  
• Select Default Role and Click Edit.
  
  
• Uncheck Allow guest pass generation and Click OK.
  
  
• Select Services >>> AAA servers.
  
  
• Update the details as mentioned below.
  1: Name - As required.
  2: Server Address - As required.
  3: Port - 389
  4: Windows Domain Name - Actual AD domain name.
  
• Select Services >>> Guest Access Service>>>Guest Pass Generation>>>Authentication Server >>> Windows AD
  
  and Click Apply.
  

Once done only users from the defined AD group will be able to create Guestpass.

PM can share links below for release announcements to customers, partners, and employees as needed.

RUCKUS Unleashed 200.13 User Guide / Online Help

https://support.ruckuswireless.com/documents/4416

RUCKUS Unleashed 200.14 User Guide / Online Help

https://support.ruckuswireless.com/documents/4320

Note: HTML versions of the product guides are available on the Technical Content Portal  (https://docs.commscope.com) and included as embedded links on the RUCKUS Support Portal.

Please go to: unleashed.ruckuswireless.com or use the IP address of the Master AP

Use the management credentials.

Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-passwords-for-the-Ruckus-Wi-Fi-Access-Points/td-p/46740

1- Go to Admin & Services > Administration > Upgrade.

2-Tab Administration/Administer

3-Upgrade Tab.

Here we have 2 Options to upgrade online or locally

Online upgrade method to upgrade your Unleashed network with the latest firmware available from the RUCKUS Unleashed firmware server.

Local Upgrade method is to upgrade your Unleashed network using firmware files that you have downloaded from the Ruckus Support site.

1) Need to identify the access points and model on the network.

2) Go to the support page using the local to download the BL7 file on the support page in the support portal https://support.ruckuswireless.com/software

3) Select the AP model

4) Select the desired version

Note: The files  BL7  are the files in order to upgrade the Access Points 

5) Once the file is download go to the unleashed dashboard

Select browser > select the downloaded version > Open 

6) When all the APs in the list are displayed as "Success 100%" in the Upgrade Progress column, click Reboot. A "Rebuilding the Unleashed Network" progress screen appears. Wait until the process is completed.

7) Once complete, you will be redirected to the Unleashed login page.

Log in and go to Admin & Services > System > System Info to confirm the new software build number.

A) Connecting to the Access Point

1. On your device, open the list of available Wi-Fi networks.

2. Look for a network named “Configure.Me-1807D0”, where 1807D0 represents the last six digits of your Access Point’s MAC address.

Note: This part of the name is unique to each device.

3. Select and connect to this network.

4. After connecting, please wait a moment while your device establishes communication with the Access Point. This may take a short time.

Figure 1: Connect to the network

B)  Starting the Setup

1. After connecting to the Configure.Me network, wait until the Wi-Fi symbol appears in the status bar at the top of your screen.

This indicates that the connection has been established.

C)  Launch the Unleashed app

1. Open the Ruckus Unleashed app on your mobile device and Select the Typical Install to start the setup procedure.                                                       

Figure 2: Opening the Unleashed app

2.  Press the Blue Start button to begin the setup process.

(The Access Point will be set to Automatic (DHCP) by default. This means it will automatically receive an IP address from your ISP’s modem/router).                                       

    Figure 3: Setting the Unleashed app

3.  By default, the Access Point is configured to Automatic (DHCP) mode, which allows it to obtain an IP address automatically from your DHCP server, typically from your Internet Service Provider’s (ISP) router or modem.

D) Create Your Wi-Fi Network

1. Set your Wi-Fi network name (SSID). Choose a name different from your existing ISP-provided Wi-Fi to avoid confusion.

2.  Set a strong Wi-Fi password.

3.  Select the country where the Access Point is located.                                     

                                                    Figure 4: Setting up Wireless Network

E)  Create Admin credentials

1.   Set up a secure admin username and password for managing your network.                                                 

                                                    Figure 5: Creating Admin credentials

2.   Add a password recovery email address and a security question for account recovery.                                                

                                                    Figure 6: Creating Admin credentials

F)  Review and Finish

1.  Review all your settings and make sure your username and password are correct.

2.  It is recommended to note down your configuration details for future reference.

Once everything looks good, tap Finish.                                                     

                                                        Figure 7: Reviewing the setup

G)   Finalize Setup

1.   The Access point will now reboot.                                                   

                                                      Figure 8: Joining the new network                                                  

                                                     Figure 9: Connecting to new SSID

2.  After the reboot is complete, reconnect your device to the new Wi-Fi network (SSID) you just created.

Windows:

https://www.advanced-ip-scanner.com/

NOTE: IMPORTANT VIDEO TO WATCH : https://youtu.be/O1lerd0IFg0

Apple:

1-https://apps.apple.com/us/app/lanscan/id472226235?mt=12

2-https://apps.apple.com/us/app/ip-scanner/id404167149?mt=12

Video as reference : https://www.youtube.com/watch?v=vD7KLR8u1EM

iOs or Android option 

https://apps.apple.com/au/app/fing-network-scanner/id430921107

Video Reference : https://www.youtube.com/watch?v=gWdarROXBmI

1 ) Downloads the application

2 ) Proceed to install (it can be portable ‘does not need to be install’ or install.exe that install the app in your computer)

3 ) Once is installed (open the app) and then click the Start bottom to star running the scanner

4 ) Ruckus devices are going to be detected as Ruckus Wireless / Ruckus Switch / Ruckus Router / unleashed as the shown example:

Video link as reference: https://www.youtube.com/watch?v=0zxgUn_Tm08

5 ) Since we already know the IP for the Ruckus switch (192.168.0.23) , I can access to the switch via Web/ssh/telnet

Webb access example :

SSH example: 

Telnet example : 

Note: If the IP address of switch does not appear on the  IP Scanner please reboot the local Router ( ISP device ) 

Another solution is to log in in your local Router and check the 'device list'

https://www.wikihow.com/See-Who-Is-Connected-to-Your-Wireless-Network

https://www.howtogeek.com/204057/how-to-see-who%E2%80%99s-connected-to-your-wi-fi-network/

Follow the below steps:

1. Note down the below details of your current controller setup.
   • Controller type (virtual SmartZone, SmartZone, ZoneDirector, Unleashed).
   • Controller firmware version (Note: If you are using v/SmartZone then controller and AP version can be different).
   • AP models in use.
   • AP Zone version (Only applicable for v/SmartZone).
2. Now decide which version you want to upgrade to, depending upon below points:
   • Any bug/known issue on exiting version which is fixed on new version
   • Enhancements and stability.
   • New features
3. Review the release notes of the desired upgrade version. For example, assume my virtual SmartZone is on 5.1.2 and I decided to upgrade to 5.2.2 version.
   1. Go to https://support.ruckuswireless.com >> Documentation >> Choose the product (vSZ for the example) from the dropdown menu >> Now click on “Documents” tab >> from “Show” drop down menu, select desired version (in our case we want to upgrade to 5.2.2, so we need to select 5.2).
   2. Now locate the “release notes” of the 5.2.2.0.317 version (it is the latest controller version on 5.2.2 release at the time or writing this topic) and “Upgrade guide”. Open both the PDF files.
4. On upgrade guide, review below sections.
   1. SmartZone Upgrade Paths – This will tell you if your controller can directly upgrade to 5.2.2 version or not.
      
      
      
   2. Hypervisor Hardware Performance Requirements (Only applicable to virtual SmartZone) – This will tell you if you need to increase VM hardware resources for vSZ.
      
      
      
5. Open release notes, review below sections:
   1. Supported AP Models
      
      
      
   2. Unsupported AP Models (check this section if you have any matching AP models which are no longer supported on this version).
      
      
      
   3. Known Issues – These are the issues which are known to this version and Ruckus engineering is working to fix them in future releases. This also provides information related to Caveats and Limitations.
      
      
      
   4. Changed Behavior – This section explains changed behavior on this release.
      
      
      
   5. Resolved Issues – Refer this section to see what known issues are fixed on this release.
      
      
      
   6. Interoperability Information
      
      
      

Some other important points:

• There are also other sections which may be applicable to your setup:
  • Switch Management Feature Support Matrix
  • IoT Suite
• Provided details in this self-help topic is only focusing major component of a pre-upgrade check.
• We strongly recommend users to read complete release notes and upgrade guide carefully, before proceeding for the upgrade.

In above example, I have explained what to look for in the release notes or upgrade guide, before upgrading the controller.

This example is for virtual SmartZone (vSZ), as vSZ upgrade is bit complicated than other controllers like ZoneDirector and Unleashed, however, one should read the information on release notes and upgrade in the same way, as explained in this self-help topic.

Queries? Start the discussion and we will be here to help!