Ruckus ICX 7150 no longer powering up. No lights at all on the switch.  Tried multiple different outlets, power cords, etc.   The access points in the ceiling are not powering on either. Not sure when it happened. As I use an ethernet splitter from the router for most of my non-powered ethernet cords. I suspect just faulty equipment. 

I have tried resetting the ICX at least 30 times (I always feel like I can fix it) and nothing works.  Does anyone know if the ceiling units would work with a different product?

On Ruckus switch (ICX 7150-C12P) I can see two green lights, able to connect to internet using ethernet cable from switch.

Would like your team's help to fix my APs issue and make them work.

We have virtual SmartZone, version is 6.1.1.0.959 and I would like to apply per-user shape and not sure how I can do it. In setting I found one place where it should be:

I tried to apply L3 Access Policy but it didn't shape traffic. 

How I can apply shape per user? 

Thank you 

1. Please be sure to read the RUCKUS Community Guidelines
2. Please be considerate and respectful. We understand you may be frustrated, but please do not badmouth or unduly criticize RUCKUS, Lennar or anyone on the forum. We're all here trying our best to help.
3. This is a public forum indexed by search engines, so please do not post any Personally Identifiable Information (PII) such as full names, phone numbers or addresses.
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5. RUCKUS Support Engineers monitor this board Monday through Friday 8 AM to 6 PM Eastern. RUCKUS will respond only be within these hours, but other Community members may still respond off hours.

Thanks!

— The RUCKUS Pack

I had a SZ104 model of Ruckus controller installed in my premises. It has below firmware running on it:

Controller Version :5.2.1.0.515

Symptoms and basic troubleshooting:

*All the devices are not getting power:

*But the data traffic is working, for example if you connect a computer will work.

*You have confirmed that the Ethernet cables are working fine.

*You have confirmed that all the port worked for data but not for PoE

1: Find the IP address of the Switch (check the next guide):

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Devices-IP-address-using-free-applications/td-p/47027

2: Now that you know the IP address of the Switch, in my case my IP address is 10.176.192.100, search for that IP address in the URL bar of your Web browser:

 Hit login and the credentials must be

User: super

Password: sp-admin

Or test the combination

Usernames:           Passwords:

admin                    sp-admin

super                     Lennar

                               lennar

                               ruckus

                               Ruckus!

                               Ruckus1

                               admin

                               password

3: Now that you have access to the Switch, let's check what is the PoE status: Please provide the screenshot.

Note: If PoE was disabled in the admin Column will show as, OFF for disable and ON for enable.

Hit port>inline power>inline power statistics

Note: If the PoE is disabled (may look with the next example), let me add the steps to enable it back.

Enabling back PoE:

A: Hit port>inline power>configure inline power

B: Select enable>select the range> set from ports 1/1/1 to 1/1/12>Apply>you will the messages if the changes>save>yes

4: Provide the logs in case we have a PoE enable, however still not working, and you have confirmed that the cables and ports are fine, Please provide the screenshot

Hit monitor>system log

5:Please share the current code you are running:

Hit>monitor>device

This article provides a step-by-step guide on upgrading a switch from a non-UFI version to the recommended 08.0.95g UFI version using TFTP server and Web GUI Interface(browser)

Steps to upgrade

A. Initial version upgrade:

When upgrading from a non-UFI version, we must first upgrade to the initial version (08.0.80f) before proceeding to the recommended version (08.0.95g).

The Upgrade path would be: Non-UFI version before 08.0.80f version>>08.0.80f>>08.0.95g

1. Download and unzip the initial version 08.0.80f

Figure 1: Download path for the initial version       

Figure 2: Accepting the download agreement

2. Navigate to the ICX 7150>Boot folder and copy mnz10114.bin

Figure 3: Downloading the boot file

3. Navigate to the ICX 7150>Images folder and copy SPS08080f.bin

Figure 4: Copy the initial version image

B. Download 08.0.95g version images:

1. Log in to the RUCKUS Support Downloads page.

2. Select RUCKUS ICX7150 Campus Switches from the ‘Choose A Product’ menu. 

Figure 5: Download path for Recommended version

3. Select 08.0 from the Version menu. 

Figure 6: Choosing Download version

4. Select RUCKUS ICX FastIron 08.0.95g (GA) Software Release (.zip).

5. Click Download software. 

Figure 7:  Downloading the recommended 08.0.95 version

Figure 8:  Accepting the Download agreement

6. Unzip the downloaded file and extract all contents.

7. Navigate to the ICX 7150 > Images folder and copy SPS08095gufi.bin and paste in the same folder we created previously.

Figure 9:  Copying the download image 08.0.95g version

8. Create a new folder named Upgrade and copy the following files into it: mnz10114.bin,  SPS08080f.bin, and SPS08095gufi.bin.

Figure 10:  Copying the downloaded images

C. Download application: TFTP Server

TFTP application server is needed for file transfer. 

1. Download a TFTP server application, which will be used to transfer firmware files to the switch during the upgrade process.

Figure 11:   Downloading TFTP application

D. Finding IP address of the Switch:

There are two primary methods for discovering a switch's IP address: using the Command Prompt or a dedicated network management application.

1.Here is guide on How to find the IP Address of the RUCKUS Devices (Switch and APs) using IP Scanner free applications can also be used to find the IP address of the Ruckus devices using the free applications.

2. This is alternate process if you do not find the IP Address using IP Scanner Application described in the Point 1.Click Start button and type cmd and open Command prompt. Type the command arp -a. The switch's IP and MAC addresses can be viewed in the Command Prompt. To identify the switch, match the MAC address listed in the output with the one printed on the label affixed to the switch.

Figure 12: Using Command prompt to find the Switch IP address

Figure 13: Finding the IP address of the Switch

Now, we have the IP address of the Ruckus Switch. 

E. Setting up TFTP server for upgrade:

1. Open the TFTP64 application by typing tftp in the Start button.

Figure 14:   Opening TFTP application for download

2. Use the command prompt to find the Computer’s IP address using the command ipconfig. Now, we have the IP address of the computer.

Figure 15:   Finding the IP address of the computer

3. Once the TFTP server is opened, you can use the IP address of the computer under the Server interfaces. Click Browse and open the folder where the upgrade files are saved.

Figure 16: Setting up TFTP Server for Upgrade

F. Accessing the Interface for Upgrade

1. Open the Web browser (like Google Chrome) and enter the Switch IP address in the address bar  of your Web browser.   If your IP address is 10.176.199.49, enter that IP address in the address bar of your Web browser.

2.   Hit “Login” when you observe the Switch dashboard.

Figure 17: Login to Switch dashboard

3.    If the credentials are unknown, please refer to the guide below for the default login credentials.

/kb/articles/14-default-admin-login-username-password-for-ruckus-icx-7150-c12p-switches-and-wi-fi-access-points

Figure 18: Switch dashboard

Now, you gained access to the Switch dashboard.

G. Configuring for initial version upgrade

1. Navigate to the Command section in the left pane, then go to TFTP > Configuration > TFTP Configuration.

Figure 19:  Configuring TFTP for the initial version upgrade

Enter the required information:

• TFTP Server IP:  IP address of your computer, which you have configured in the TFTP application.
• Image file name: mnz10114.bin
• Select Copy from Server to Flash, then click Save and confirm by selecting Yes.

Figure 20:  Copying Boot file of initial upgrade version.

Figure 21:  Saving Boot file of the initial version

2. In the left pane, click on Command, then navigate to TFTP > Image > TFTP Image. 

Figure 22:   Copying Image file of Initial upgrade version

Enter the required information

• TFTP Server IP:  IP address of your computer, which you have configured in the TFTP application.
• Image file name: SPS08080f.bin
• Flash: Primary
  Select Copy from Server, then click Save and confirm by selecting Yes.

Figure 23:  Entering the Server details for image file

Figure 24: Saving the initial version image

H. Configuring for Recommended version Upgrade:

1. In the left pane, click on Command, then navigate to TFTP > Image > TFTP Image.
      

Figure 25: TFTP configuration for recommended version

Enter the required information

• TFTP Server IP:  IP address of your computer, which you have configured in the TFTP application.
• Image file name: SPS08095gufi.bin
• Flash: Primary
  Select Copy from Server, then click Save and confirm by selecting Yes.

Figure 26: Copying Recommended version image file

Figure 27: Copying the Recommended version image

I. Synchronizing the Partitions

For best results, we recommend having both partitions with the same version.

1. In the left pane, click on Command, then navigate to TFTP > Image > TFTP Image.

Figure 28:  Configuring to copy image to the Secondary partition

Enter the required information:

• TFTP Server IP:  IP address of your computer, which you have configured in the TFTP application.
• Image file name: SPS08095gufi.bin
• Flash: Secondary
  Select Copy from Server, then click Save and confirm by selecting Yes.

Figure 29: Copying the file to Secondary partition

Figure 30:  Saving to Secondary partition

J. Reloading the Switch to complete the Upgrade

1. In the left pane, click on Command, then navigate to Reload. 

Click Yes for “Do you really want to reload?”

Figure 31: Reboot the Switch to save the changes

Figure 32: Confirm the reboot of the Switch

 Now, the Switch is upgraded to the Recommended version 08095g.

Symptoms: 

Websites not loading
Devices getting disconnected or having problems working as intended.
Network dropping at random points in time.
Smart devices not being able to connect to the internet.
Unleashed dashboard sometimes as “Disconnected” on the Internet tab.

Note: This can happen after a power outage, causing that your Switch start booting from the incorrect partition.

The ICX7150 switch has two partitions, the primary partition will be the switching code (SPS) and the secondary partition will be the routing code (SPR); however, for an installation in a Lennar house the SPS or switching code is the one required.

1: Find the IP address of the ICX7150 Switch

If you have access to the Unleashed control panel it may appear under the Switches TAP, here you can see that the IP address of the Switch will be 192.168.1.3, of course this will change.

If it is not shown, or you do not have access to the Unleashed control panel, please follow the following guide to find the IP address of the Switch the name may look like ICX7150-C12-router, normally the name should be switch, but we have the problem about the routing code, making the Switch boot from the routing partition(secondary).

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Devices-IP-address-using-free-applications/td-p/47027

2: Now that you know the IP address of the Switch, in my case my IP address is 10.176.192.100, search for that IP address in the URL bar of your Web browser:

Hit login and the credentials must be

User: super

Password: sp-admin

Or test the combination

Usernames:           Passwords:

admin                    sp-admin

super                     Lennar

                               lennar

                               ruckus

                               Ruckus!

                               Ruckus1

                               admin

                               password

3: Now that you have access to the Switch, let's check what you have in flash, and from which code your Switch is booting.

A:Check what you have in the flash:

click on Monitor on the left > Flash > Flash Information

B:Check from which partition are you booting:

click on Monitor on the left >device

Note:Your primary flash code will start with SPS (switching code) and the secondary with SPR (routing code), in the next step we are going to boot from the partition that has the code starting with SPS, which must be primary, however this can change, also as you can see in my example, my secondary partition have the code SPR08095 and in the second screenshot it displayed I am booting from the code SPR08095, so I am booting from the secondary partition with the routing code SPR.

4: Let's fix the issue, please follow the following steps to fix the issue, forcing the Switch to boot from the primary partition containing the SPS (switching code).

Configure left>System>Boot sequence>Select primary flash >ADD>Save>yes

When it comes back this time, the Switch should boot from its primary partitions.

Note: if you got an error message that Boot sequence already exists., hit delete first and follow up the steps back.

-Now let’s complete the process by reloading the Switch:

Command>Reload>yes

Note: for more information how to manage the Switch via Web Gui, check the next guide:

Getting Started with the GUI

https://docs.commscope.com/bundle/fastiron-08030-webguide/page/GUID-C76459DF-BB1F-4A86-8684-73A1E86D4134.html

Issue Description:

Due to a power outage or power spike, the RUCKUS ICX-7150-C12P Switch has entered a state known as boot mode, where it is unable to start normally. This typically indicates a corrupted image flash. To resolve this, a software recovery is required to reinstall the firmware and restore normal operation.

Software recovery is like giving a fresh start when the system doesn’t work. The recovery involves starting the switch in a recovery mode and reinstalling a valid software image to resolve the issue and returning the switch to boot up properly.

Environment:

• Product(s)                             :  RUCKUS ICX-7150-C12P Switch
• Hardware requirement         :  A Windows computer or MAC, USB to Type- C cable and an                                                            ethernet cable.

Root cause:

• Corrupted image flash due to a power outage/power spike.

Symptoms:

• The Switch will not supply power to any PoE devices, including the doorbell, cameras, and Access Points.
• Devices connected to the Switch will not have network connectivity.
• Console access will be the only available method to access the Switch.
• The SYST light will display a yellow/orange (amber) light.

Steps to perform Software recovery:

A)  Gain console access to the Switch:

The Switch can be accessed via the console following the mentioned article:

Establishing Console CLI Access on the RUCKUS ICX-7150-C12P Switch

The software recovery process typically requires two cables.

USB to Type- C cable where one end of the cable has a USB Type-C connector, while the other end has a standard USB (Type-A) connector and an ethernet cable with both ends of RJ-45 plugs.

Use a console cable to connect your computer to the USB Type-C console port on the ICX 7150 Switch. The cable should be a USB-to-Type-C cable, with the USB end connected to your computer and the Type-C end plugged into the Switch’s Type-C console port (Port 1 in the figure 3) as shown in the figure 1:

Figure 1: Type C to USB connector

Next, connect an Ethernet cable from the out-of-band management port on the Switch to the Ethernet port on your computer as shown in the figure 2. (Out of band management port is the port number 13 in figure 3).

Figure 2: RJ-45 connector

Figure 3: Port side view of the Switch

Now, we have access to the Switch through the console cable.

B) Download applications: PuTTy and TFTP Server

Two applications are required to access the switch: PuTTY for terminal access and a TFTP server for file transfer.

1)  Download the PuTTy application, which is used for establishing terminal sessions with the switch.  .     

Figure 4: Downloading PuTTY Version

2)  Download a TFTP server application, which will be used to transfer firmware files to the switch during the upgrade process.   

Figure 5: Downloading Tftp application

C) Downloading the firmware for Software Recovery

1.  Log in to the RUCKUS Support Downloads page 

2.  Select RUCKUS ICX7150 Campus Switches from the Choose Product menu. 

3.  Select 08.0 from the Version menu. 

Figure 6: Downloading firmware version for Software Recovery

4.  Select RUCKUS ICX FastIron 08.0.90k (GA) Software Release (.zip).

5.  Click Download software. 

Figure 7 : Downloading the 8090k software

6.  Unzip the downloaded file and extract all contents.

7.  Navigate to the ICX 7150 > Boot folder and copy mnz10115.bin. 

Figure 8: Copying the Boot image

8.  Navigate to the Images folder and then copy SPS08090k.bin

Figure 9: Copying the Image file

9.  Create a folder Upgrade and paste the files on it.

Figure 10: Pasting the files in the Upgrade folder

D) Configuring the Switch with the Console:

Configure PuTTY settings:

To identify the correct COM port:

1.  Open Device Manager on your computer.

2.   Expand the “Ports (COM & LPT)” section. 

Figure 11: Identifying the COM port for PuTTY access.

3. Look for a device listed as “Silicon Labs CP210x USB to UART Bridge (COMx)” the COMx value (e.g., COM3, COM5) indicates the correct port to use.

4.  For example, in PuTTY:

• Choose "Serial" as the connection type.
• Enter the correct COM port number (e.g., COM3, COM5).

Figure 12: Accessing PuTTY for the Console

5.  Click "Open" or “Start” to initiate the connection.

As we get access to the Switch command line interface (CLI) using the console cable, the next step is to configure the Switch with the Command Line Interface (CLI).

This lets you access the Switch even if it’s not turning on properly or if you don’t know its IP address.

Once you have access to console CLI; while opening PuTTY, you will see a prompt that says ‘boot>’, indicating the device is in boot mode.

Figure 13: Putty in boot mode

Configuring the Computer’s IP address: Let's proceed with configuring a static IP address on your computer to establish connectivity with the switch. Since the computer is connected to the switch's management port via an Ethernet cable, the IP address must be set within the same subnet as the switch to enable proper communication.

• Click on Start, then type and open Control Panel.
• Go to Network and Sharing Center > Change adapter settings.
• Right-click on your Ethernet connection and select Properties.
• Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
• Choose Use the following IP address, then enter the IP information provided.
• Click OK to apply the settings.

Figure 14: Configuring the IP address

E)  Setting up TFTP server for upgrade:

1.  Open the TFTP64 application by typing tftp in the Start button.

Figure 15: Opening Tftp application for download

2.  Select the Upgrade Folder

     a.  Navigate to the path where you created the folder named "Upgrade".

      b.  Click Browse.

      c.  Go to Downloads > Upgrade.

      d.  Click OK to confirm your selection.

3.  Configure the Server Interface

   a.  Identify the IP address you previously configured for your computer. In this case, it is        192.168.0.2.

     b.  Scroll through the list of available Server Interfaces.

   c.  Select the interface that matches the statically assigned IP address 192.168.0.2 on your computer.

Figure 16: Setting up Tftp for Upgrade

Note: The TFTP server application must remain open throughout the entire process after configuration.

Now, as a part of configuring the Switch with the console, we need to assign an IP address to the Switch, default gateway server for your network, subnet mask of the network along with the IP address of the TFTP server using the PuTTY application.

• setenv ipaddr 192.168.0.3 to assign an IP address to the Switch.
• setenv gatewayip 192.168.0.2 to configure the default gateway IP address for your network. This should match the IP address assigned to your computer when accessing the Switch via console.
• setenv netmask 255.255.255.0; the subnet mask should correspond to the one associated with your network, matching the value found using the CMD command on your computer.
• setenv serverip 192.168.0.2 to enter the IP address    of the TFTP server, which refers to the computer connected to the Switch via the management port.
• Printenv to double-check the values just changed for accuracy.
• Once the values are verified, we can save the changes using the command saveenv.

Figure 17: Configuring Switch with the console

 F)   Testing connectivity to network IP

We have configured the Switch to work on your network with the computer.
Next, we need to check if the Switch and the computer can connect to each other.
This will help us make sure they can communicate each other.

Making sure they are connected is important for the Switch to work as expected using the command  ‘ping 192.168.0.2’

Figure 18: Testing connectivity to network IP

The ping response should indicate "alive" to confirm successful connectivity. If it returns "is not alive", it means there is no communication between your computer and the Switch.
Ensure the Windows firewall is turned off, ethernet cable is properly connected from the Out-of-Band (OOB) management port on the Switch to your computer’s Ethernet port.

The Ping not alive error can be fixed by following the mentioned article: Fixing “host 192.168.0.x is not alive” (not alive) error during the Switch Software Recovery Process

Figure 19: Computer’s IP address and configuration of the Switch

G)   Performing Software Recovery:

Now that the Switch has been configured and there is connectivity to the computer/server, we can proceed with the software recovery. This process essentially involves performing a software upgrade while the Switch is in boot mode. This process is typically used to restore the device when it fails to boot normally.

1)  Use the command setenv image_name SPS08090k.bin to enter the correct firmware image file name.

2)  The entered image file name should be uploaded to the primary partition using the command update_primary.

Figure 20: Entering image filename to Primary partition

3)  The saved firmware image file name should be entered and uploaded to the secondary partition as well using the commands:

• setenv image_name SPS08090k.bin
• update_secondary

Figure 21: Entering image filename to Secondary partition

4) Once the images are loaded to both partitions; the boot file name also should be entered and the boot code needs to be entered using the following commands:

• setenv uboot mnz10115.bin
• update_uboot            

Figure 22: Boot code is loaded

5) Once the boot code is loaded, the unit should be reloaded using the command: reset 

Figure 23: Rebooting the Switch

After the unit reloads, the SYS light should turn green, indicating that the system has booted up successfully.

Here is where you can download:

Putty:https://www.putty.org/ 

Mobaxterm: https://mobaxterm.mobatek.net/download-home-edition.html

1-For SSH or Telnet session must know the IP address of the network devices

What depends on whether we use ssh or telnet?

This is determined by the current configuration of the device

SSH: Since ssh is a secure connection is going to ask us for a username and password

Defaults passwords and usernames : 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-passwords-for-the-Ruckus-Wi-Fi-Access-Points/td-p/46740

2-The Serial option is used for physical access with a console cable directly connected to the network device.

Putty example:

Mobaxterm example:

Note: Mobaxterm is a putty-like tool with a slightly different interface.

For MacOS system like like MacBook we can access from the terminal of the device without having to install a tool.

For Telnet access:

nc ‘IP of the device’ 23

For ssh Access:

ssh ‘username’@’IP of the device’

Note: if access to ssh does not work tried the following ssh-keygen -R 'ip address of the device' this generates a public key pair for use when authenticating with a remote server.

Symptoms: Websites not loading
Devices getting disconnected or having problems working as intended.
Network dropping at random points in time.
Smart devices not being able to connect to the internet.
Unleashed dashboard sometimes as “Disconnected” on the Internet tab.

Note: This can happen after a power outage, causing that your Switch start booting from the incorrect partition.

The ICX7150 switch has two partitions, the primary partition will be the switching code (SPS) and the secondary partition will be the routing code (SPR); however, for an installation in a Lennar house the SPS or switching code is the one required.

VIDEO LINK AS REFERENCE:https://www.youtube.com/watch?v=Eem1IBgYaWc

From your Unleashed Dashboard, the internet state may look like this (disconnected)

1: Gain Access to your Switch via console(SSH or Telnet will work) by connecting your computer to the Ruckus Switch with a C-Port (on ICX7150 Ruckus Switch) to USB (on computer) cord.

Note: or via SSH or Telnet, the next guide explains to you how to access via SSH or telnet:

How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-ICX-7150-12P-or-access-points-quot/td-p/47388

Note: to find the IP address of the Switch to gain Access via SSH or Telnet, you can check the next guide.

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Devices-IP-address-using-free-applications/td-p/47027

Note: if you are using Windows, an Application such Putty or Mobaxterm will be required, let me add the links, however you can check the next guide named How to console in the ICX-7150-12CP 'Ruckus Switch' as reference.

How to console in the ICX-7150-12CP 'Ruckus Switch'

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12c-using-a-Windows-Machine/td-p/46759

Mobaxterm: https://mobaxterm.mobatek.net/download-home-edition.html

Putty:https://www.putty.org/

Note: you may require to download the drivers, let add the links for MAC and Windows (unzip will require):

Windows Link:https://support.ruckuswireless.com/software/1414-brocade-ruckus-7150-usb-serial-driver-windows

MAC Link: https://support.ruckuswireless.com/software/1413-brocade-ruckus-7150-usb-serial-driver-mac

2:Now you log in, you should see the next prompt

ICX7150-C12 Router>

*Run the next command “enable” to change Privilege mode

ICX7150-C12 Router>enable           

ICX7150-C12 Router#

Note: if credential are requested, please test the next combinations in case you don't know:

Usernames:           Passwords:

admin                    sp-admin

super                     Lennar

                               lennar

                               ruckus

                               Ruckus!

                               Ruckus1

                               admin

                               password

3: Check the current version you are booting and what you have in your flash:

Run the next commands: 

“show version”

“show flash”

Note: With the command show version, you can see that I am booting from the secondary partition with the code SPR08095d, and we need to boot with the SPS08095d(the code number can change, however the S at the end mean Switching)

Note: By running the show flash command, you will see the two partitions, and the primary will display the correct code.

SPS08095d

4:Let's fix the problem by booting from the correct partition, in our case it will be the primary partition, so run the following command

“boot system flash primary yes”

Note: The switch will reboot and will come back with the right partition in your case primary
SPS08095d,you can confirm when it came back by running the command "show version" this time will boot from primary and the code will start with the SPS instead of the SPR.

Important to avoid this problem in the future you can run the copy flash flash secondary command causing the switching code running on the primary partition to be copied to the secondary, so if in the future the switch boots from the secondary again it will now have the switching code on both flashes.

Example:

ICX7150-C12 Router#copy flash flash secondary

ICX7150-C12 Router# write memory

This can be helpful if you got a Replacement AP that came with the Default code Named Standalone, so you will not be able to just reconnect the AP due that it’s running a different firmware, so will not join to your current Unleashed system, an easy way to confirm this will be reconnecting the AP to the Switch, this will not appear on your Unleashed APP or Unleashed Dashboard.

1: Find the Access Point IP Address or internet address.

A: After connecting the AP to your Ruckus ICX7150 switch, this will get an IP address or internet address, that can be identified from your Windows computer by running the next command “arp -a” from CMD (command prompt) Application.

Windows start>type “CMD”> run the command “arp -a”>now you will be displayed with a list, made the match with the physical address printed in your new AP

Note: You can follow up the next Guide to identify the devices connected in your network(including the new Access Point).

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Devices-IP-address-using-free-applications/td-p/47027

2: Obtain the correct unleashed image onto your PC for your AP model at

https://support.ruckuswireless.com/software?filter=82#firmwares

3: Open your web browser and insert The IP address of your Access Point

A: Log in using the next default credential username and password (super/sp-admin).

B:Follow up the next steps and browse for the Firmware you recently downloaded.

Maintenance>upgrade>local>browse>choose the file>performed.

4: The AP will load code and after rebooting, it should join automatically.

1: select the recommended channels

From Unleashed Dashboard page: unleashed.ruckuswireless.com

Tap Access Point>Edit> Radio 2.4 GHz>uncheck all channel except for 1,6 and 11

2: Change the channelization

Tap Access Point>Edit> Radio 2.4 GHz>Channelization>choose between auto,20 or 40

20 lower range of coverage it’s the best option to avoid interference

40 Only use it if your end devices are far away from the Access Point, for example you have one AP for a two-floor house.

3: Create separate SSID with the 2.4 GHz signal only

This will help to control the devices that you want to connect to the 2.4 GHz signal only such cameras

Legacy devices or any device which is not capable to run 5 GHz signal

Tap Wi-Fi Networks>Create>fill all the data>show advance options>Radios Control>Enable WLAN on dropdown menu>choose 2.4 GHz only>OK

Some symptoms when the ICX 7150-c12p is running Routing code:

Smart devices like Amazon's Alexa not working as intended.
Unleashed dashboard sometimes not showing as "Connected" on the Internet tab.

Websites not loading.
Several connectivity issues.

This can happen for a multitude of reasons: Maybe the boot preference was not set when configuring the device, maybe the device was never configured and the routing code was set on the primary flash or maybe the images got corrupted after a power outage or a power spike, random reboot, among other possible causes.

VIDEO LINK AS REFERENCE:https://www.youtube.com/watch?v=Eem1IBgYaWc

1- To fix this, the switch must be accessed via console/telnet or ssh

Default passwords: username: super password:sp-admin or try to use the same as the same to log in unleashed dashboard or mobile app 

2-Once we are log in into the switch, we should see the next prompt

ICX7150-C12 Router>

Where it immediately tells us that the routing code is running.

3- Must go to Privilege mode

ICX7150-C12 Router>enable           'then Hit Enter to accept the command'                     

No password has been assigned yet...

ICX7150-C12 Router#

4-Run a ‘show version’ to confirm which code is running your ICX 7150-c12p

-Show version

ICX7150-C12 Router#show version

  Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.

    UNIT 1: compiled on Apr  6 2020 at 22:40:21 labeled as SPR08080f

      (29829112 bytes) from Secondary SPR08080f.bin

        SW: Version 08.0.80fT213

      Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225 (mnz10114)

       Compiled on Thu Nov 15 12:59:22 2018

as we can see in the initial of the output, SPR08080f is being executed, where the third letter means that the switch is executing the routing code.

Important Note

In Lennar homes, the switch must run SPS (switching) and not SPR (routing) code

5-Once the information is confirmed from the ‘show version’ we should run a show flash

-Show flash

ICX7150-C12 Router#show flash

Stack unit 1:

  NAND Type: Micron NAND 2GiB (x 1)

  Compressed Pri Code size = 25976488, Version:08.0.80fT211 (SPS08080f.bin)

  Compressed Sec Code size = 29829112, Version:08.0.80fT213 (SPR08080f.bin)

  Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225

  Code Flash Free Space = 1057533952

Here we can see that both SPS is installed in the primary image and SPR is installed in the secondary on the switch.

Here to prevent this problem in the future is to run a ‘copy flash flash secondary’ What this is going to do this command is to copy the primary image in to the secondary image, eliminating the SPR image.

Note: if your switching code is in the secondary code we must execute ‘copy flash flash primary’

- ICX7150-C12 Router#copy flash flash ‘primary or secondary’

  primary       Copy secondary to primary

  secondary     Copy primary to secondary

Once the command is executed is going to re-flash the images:

ICX7150-C12 Router#copy flash flash secondary

ICX7150-C12 Router#Load to buffer (8192 bytes per dot) ...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

SYNCING IMAGE TO FLASH. DO NOT SWITCH OVER OR POWER DOWN THE UNIT(65536 bytes per dot)...

.............................................................................................................................................................................................................................................................................................................................................................................................................Copy Done.

ICX7150-C12 Router#

6-Once the Step ‘5’ is completed we should run a ‘show flash’ again to verify that both images are running switching code SPS

-Show flash

ICX7150-C12 Router#show flash

Stack unit 1:

  NAND Type: Micron NAND 2GiB (x 1)

  Compressed Pri Code size = 25976488, Version:08.0.80fT211 (SPS08080f.bin)

  Compressed Sec Code size = 25976488, Version:08.0.80fT211 (SPS08080f.bin)

  Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225

  Code Flash Free Space = 1057533952

7- when completing all the previous steps we execute a 'reload' and confirm the reload of the switch

Note:also you can force the switch to boot up in a specific image:

Boot system flash primary yes ‘to boot up the switch in primary image‘

Boot system flash secondary yes ‘to boot up the switch in secondary image‘

-Reload

ICX7150-C12 Router#reload

Warning: Console login authentication is enabled, please make sure users are configured

Are you sure? (enter 'y' or 'n'): y

Running Config data has been changed. Do you want to continue

the reload without saving the running config? (enter 'y' or 'n'): y

8-we should get access to the switch again

ICX7150-C12 Switch>

Here we see that the switch is running the correct code ‘switching ‘

 go to the privileged mode and confirm with a show version that the switch is finally running SPS code

-Enable ‘go to privilege mode’

-Show version ‘Check actual version ‘

ICX7150-C12 Switch>enable

No password has been assigned yet...

ICX7150-C12 Switch#show version

  Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.

    UNIT 1: compiled on Apr  6 2020 at 22:29:25 labeled as SPS08080f

      (25976488 bytes) from Primary SPS08080f.bin

Note: This may be a fix for some users, sometimes the flashes get corrupted, and you need to proceed with an upgrade to the same version or later.

Many times, the copy flash flash does not work properly, and we must run it more than 1 time or reboot the switch and run it.

Please go to: unleashed.ruckuswireless.com or use the IP address of the Master AP

Use the management credentials.

Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-passwords-for-the-Ruckus-Wi-Fi-Access-Points/td-p/46740

1- Go to Admin & Services > Administration > Upgrade.

2-Tab Administration/Administer

3-Upgrade Tab.

Here we have 2 Options to upgrade online or locally

Online upgrade method to upgrade your Unleashed network with the latest firmware available from the RUCKUS Unleashed firmware server.

Local Upgrade method is to upgrade your Unleashed network using firmware files that you have downloaded from the Ruckus Support site.

1) Need to identify the access points and model on the network.

2) Go to the support page using the local to download the BL7 file on the support page in the support portal https://support.ruckuswireless.com/software

3) Select the AP model

4) Select the desired version

Note: The files  BL7  are the files in order to upgrade the Access Points 

5) Once the file is download go to the unleashed dashboard

Select browser > select the downloaded version > Open 

6) When all the APs in the list are displayed as "Success 100%" in the Upgrade Progress column, click Reboot. A "Rebuilding the Unleashed Network" progress screen appears. Wait until the process is completed.

7) Once complete, you will be redirected to the Unleashed login page.

Log in and go to Admin & Services > System > System Info to confirm the new software build number.

1: From the Unleashed Dashboard (unleashed.ruckuswireless.com) page follow up the next steps.

Go to Admin & Services > Administration > Mobile App>Check Mark Enable Mobile app remote management> Click Apply.

2: Now open your Unleashed APP>manage Network>Yes enable remote management>choose your prefer logging option such a Facebook or personal email then logging, now the text time you can logging using your personal login to manage the network while you are no longer in the Unleashed SSID.

Note: you must be connected to your Home Unleashed SSH during the set up.

Note: Now you can log in from the APP when you are not connected to your Unleashed system for monitoring your system.

This feature allows you to recover management access in case you forgot your password for the Unleashed Management web page or Application.

1: From unleashed web GUI

Tap Administration > Preferences>Setup Password Recovery>Enable password recovery.

Note: Fill all the data, now the next time you gain access if you forgot your password, you could use the option forgot password to be able to recovery access by responding your security question in order to create a new user and password.

 .

When adding a new Access Point (AP) to a Ruckus Unleashed network, it is critical that the AP runs the same firmware version as the Master AP. A code mismatch between the new AP and the Master can lead to connectivity issues, including the AP showing as disconnected. This article guides you through identifying and resolving firmware mismatches by upgrading the AP to match the Master AP’s code version. 

Steps to fix the code mismatch:

A)  Access the Unleashed Web GUI:

Open a web browser and navigate to the Unleashed Web GUI by entering the URL:  https://unleashed.ruckuswireless.com
Note: Ensure that your device is connected to the Unleashed network to successfully access the User interface

B) Identify the Disconnected APs:

In the Web GUI, navigate to the Access Points tab. Under the Access points tab, you will be able to see the Disconnected APs, often due to firmware mismatches.

Figure 1: Identifying the disconnected APs

C) Review the Disconnected AP status:

Click on the Disconnected tab to access the list of Access Points that are currently offline or not functioning properly. This section provides details about each disconnected AP. If an AP requires a firmware upgrade to rejoin the network, a warning message will be displayed indicating that an upgrade is necessary. You must perform this upgrade to restore the AP to operational status. 

Figure 2: Review the disconnected AP status

D) Verify Master AP Firmware Version:

Before proceeding with the upgrade, it is essential to verify the firmware version currently running on the Master Access Point (AP). This ensures version consistency across all APs within the Unleashed network, which is critical for proper synchronization and network stability.

To check the Master AP's firmware version:

1. Navigate to Access Points > Working > Master.

2. Click on Show AP Info.

3. Locate and record the displayed firmware version.

This version must match the firmware of any new or disconnected APs being added to or rejoining the network.

Figure 3: Verifying the Master AP version

E)  Upgrade the Disconnected AP:

You have two options for upgrading the AP firmware: Online Upgrade and Local Upgrade.

Option 1: Online Upgrade:

To resolve a firmware mismatch, perform an online upgrade on the affected Access Point (AP) as follows:

1. Navigate to Access Points > Disconnected.

2. Select the AP that is pending an upgrade.

3. Click Upgrade, then choose Online Upgrade.

4. From the list of available firmware versions, locate and select the version that matches the Master AP.

5. Confirm and initiate the upgrade process.

Note: Once the upgrade begins, the AP will automatically download the selected firmware version, reboot, and, upon successful completion, rejoin the network under the Working tab.

Figure 4: Performing Online Upgrade

Figure 5: Performing Online Upgrade

Figure 6: Completing the Online upgrade

Option 2: Local upgrade:

A local upgrade involves using a firmware file that has been previously downloaded from the Ruckus Support Portal. This method is useful when an internet connection is unavailable or when a specific firmware version is required.

A. To perform a local upgrade, you must first download the appropriate firmware file for your RUCKUS Access Point model from the Ruckus Support Portal:

1. Visit the Ruckus Support website at: https://support.ruckuswireless.com

2. Navigate to the Downloads section.

3. Select your product model (e.g., R510, or the specific model in use).

Figure 7: Downloading the Required Version

4. Use the search option to locate the required firmware version (e.g., 200.15.6.12.304).

5. Download the firmware file.

6. If prompted, review and accept the license agreement or terms of use to proceed with the download.

Figure 8: Downloading the Software

Ensure the file is saved to an accessible location on your local system for use during the upgrade process.

B. Once the firmware file has been downloaded to your computer, proceed with the local upgrade as follows:

1. Navigate to Access Points in Unleashed GUI> Disconnected.

2. Select the AP with the pending upgrade.

3. Click Upgrade, then choose Local Upgrade.

4. Click Browse and locate the firmware file you downloaded from the support portal.

Figure 9: Performing Local upgrade

5. Begin the upload; a progress bar will indicate the status.

Figure 10: Uploading the recommended version

6. After the upload completes, click Upgrade to initiate the firmware installation.

7. Once the upgrade progress shows Success 100%, click Reboot.

8. The system will display a Rebuilding the Network progress screen—wait until this process completes

Figure 11: Reboot after the Upgrade

The AP will reboot and rejoin the network once the upgrade is successfully finalized.

There must be a modem and a router to connect the ICX 7150-C12p, it must be plugged into one of the twelve ports (the middle ones).

Note: It can be a 'modem' and 'router'  or 'Modem router combo', it does not necessarily have to be 2 separate devices, you can ask to your ISP which devices they installed at your home to be sure.

1) In the next following examples you will see where there is coaxial cable goes to the modem, then an Ethernet cable goes to one of the 2 available ports on your modem which connects to the router into the internet port.

Then in one of the available LAN ports in your Router should be a cable (ethernet) that goes to 1 of the 12 ports in to the ICX -7150-C12P , in these ports is where everything that needs to be connected wired should go example (cameras/doorbell/computers etc.) 

2) In the Below example is a Modem/Router Combo where only needs to connect the orange cable from the Router/modem to 1 of the 12 ports available in the ICX 7150-C12p.

Devices :

1-ICX-7150-C12p ( Ruckus switch ) 

Function : Provides Power over Ethernet to the connected wireless access point or any other devices ( Camera )  that needs to be power up via a Ethernet cable  and connectivity ( like PC / desktop /  TV … )  through 1 of the 12 ports in the middle .

2-Access Point R510/R310 ( AP )

Function : Provides Wireless Connectivity to the devices needed to connect through wireless at your home/building.

A) Connecting to the Access Point

1. On your device, open the list of available Wi-Fi networks.

2. Look for a network named “Configure.Me-1807D0”, where 1807D0 represents the last six digits of your Access Point’s MAC address.

Note: This part of the name is unique to each device.

3. Select and connect to this network.

4. After connecting, please wait a moment while your device establishes communication with the Access Point. This may take a short time.

Figure 1: Connect to the network

B)  Starting the Setup

1. After connecting to the Configure.Me network, wait until the Wi-Fi symbol appears in the status bar at the top of your screen.

This indicates that the connection has been established.

C)  Launch the Unleashed app

1. Open the Ruckus Unleashed app on your mobile device and Select the Typical Install to start the setup procedure.                                                       

Figure 2: Opening the Unleashed app

2.  Press the Blue Start button to begin the setup process.

(The Access Point will be set to Automatic (DHCP) by default. This means it will automatically receive an IP address from your ISP’s modem/router).                                       

    Figure 3: Setting the Unleashed app

3.  By default, the Access Point is configured to Automatic (DHCP) mode, which allows it to obtain an IP address automatically from your DHCP server, typically from your Internet Service Provider’s (ISP) router or modem.

D) Create Your Wi-Fi Network

1. Set your Wi-Fi network name (SSID). Choose a name different from your existing ISP-provided Wi-Fi to avoid confusion.

2.  Set a strong Wi-Fi password.

3.  Select the country where the Access Point is located.                                     

                                                    Figure 4: Setting up Wireless Network

E)  Create Admin credentials

1.   Set up a secure admin username and password for managing your network.                                                 

                                                    Figure 5: Creating Admin credentials

2.   Add a password recovery email address and a security question for account recovery.                                                

                                                    Figure 6: Creating Admin credentials

F)  Review and Finish

1.  Review all your settings and make sure your username and password are correct.

2.  It is recommended to note down your configuration details for future reference.

Once everything looks good, tap Finish.                                                     

                                                        Figure 7: Reviewing the setup

G)   Finalize Setup

1.   The Access point will now reboot.                                                   

                                                      Figure 8: Joining the new network                                                  

                                                     Figure 9: Connecting to new SSID

2.  After the reboot is complete, reconnect your device to the new Wi-Fi network (SSID) you just created.

Steps to perform Reset:

 A)  Assigning and connecting Master AP

1.  If you have multiple Access Points (APs) in your home, please locate the RUCKUS ICX-12P SWITCH in the network panel and temporarily disconnect the Ethernet cables for all APs except  the one you're working on. This will ensure a smooth and uninterrupted configuration process.

2.   It is recommended to keep the Access Point acting as the Master AP connected to the RUCKUS ICX-12P SWITCH. You can identify the Master AP by its CTL (Control) light, which will be the only one showing a solid green status.

Refer the for link for more information about the light status of the RUCKUS R510 Access Point:: Light status for R510

B) Initiating the Reset process

1.  Once the preferred Access Point is connected to the RUCKUS ICX-12P SWITCH and powered on, locate the RESET button on the rear side of the device to proceed with the reset process.

Figure 1: Rear side of the Access point

2.  Using a pointed object, such as a paperclip or the tip of a pen, press and hold the RESET button. Continue holding the button for approximately 15 to 20 seconds until the device begins the reset process. In a few cases, the factory reset process may need to be repeated to ensure it is successfully completed.

3.   After the reset is complete, the PWR LED will initially display a solid red light, indicating that the device is in the boot-up process. It will then begin blinking green, confirming that the Access Point has successfully returned to its factory default state.

C) Configuring New Wireless Network

1.   Once the reset is completed, a new wireless network should now be visible.
The network name will appear as "CONFIGURE.ME-XXXXXX", where "XXXXXX" represents the last six digits of the Access Point’s MAC address. You can easily customize and set up this network using the Ruckus Unleashed app, which can be downloaded to your mobile device. Refer the picture for the pictorial representation of the Access point’s MAC address.                                                                                       

Figure 2: MAC address identification

2.  We recommend watching the following video to guide you through creating your Wi-Fi network using the RUCKUS Unleashed mobile app. Start watching from minute 1:12 to see the step-by-step instructions for setting up your network. Follow the instructions in the video to complete the setup, including network name, password, and admin credentials. 

3.  Once the setup of the primary Access Point is complete, ensure that the new wireless network is working properly. Go to the RUCKUS ICX-12P SWITCH  where the other Access Points were previously disconnected.

4.   Reconnect the Ethernet cables of the remaining RUCKUS Access Points to their respective ports on the RUCKUS ICX-12P SWITCH.

5.  Wait for a few minutes while the Access Points power up and automatically join the newly configured network. Verify the connection by checking that the CTL (Control) LEDs on the Access Points turn solid green, indicating successful adoption into the network.

How to find my Ruckus “Devices IP address” using free applications

/kb/articles/8-how-to-access-the-command-line-interface-cli-of-the-ruckus-icx-7150-c12p-switch

Note: In the below example I am using the IP address '192.168.0.3' to go to the admin dashboard 

2 ) Use the management credentials.

3 ) Go to Wi-Fi networks

4 ) Click Create ( In this example we are going to use 'Standar-Open-WPA2' )

5 ) Enter a Name for this wireless network.

Select the options that you want use for this new SSID :

Standard ( suggested ) : Use this WLAN type for most regular wireless network usage.

Guest : Use this WLAN type for a guest WLAN. Guest access policies and access controls will be applied. For more information, see Guest WLANs.

Hotspot: Use this WLAN type for a Hotspot (aka, WISPr) WLAN. To deploy a Hotspot WLAN, you must first configure a Hotspot Service. For more information, see Hotspot Services.

Authentication Method

Open (suggested ) : No authentication method is used. "Open" authentication allows the use of WPA2, WPA3, WPA2/WPA3-Mixed, OWE, or no encryption. Open authentication + WPA2 encryption (also known as WPA-PSK) is the most common type of WLAN encryption method and should be the default configuration if there are no special requirements for authentication or encryption.

802.1X EAP: Authentication against either the internal database or an external RADIUS server. The 802.1X EAP authentication method (also known as "WPA2-Enterprise") provides effective authentication regardless of the encryption method, and requires a back-end (RADIUS) authentication server. WPA2-Enterprise provides secure connectivity by ensuring that every device must authenticate to an authentication server before it is allowed access to network resources. Authentication can be based on digital certificates, and granular policies can be designed to govern the level of access and to provide visibility and control over devices on the network.

MAC Address: Authentication using the client's MAC address against an external RADIUS server or internal database.

 Encryption Method

• WPA2: Encrypt traffic using the WPA2 standard. The WPA2 encryption method complies with the 802.11i security standard. Announced in 2004, WPA2 encryption remains mandatory for all new products that bear the Wi-Fi trademark.
• WPA3: WPA3 standard replaces WPA2 with several security enhancements.
• WPA2/WPA3-Mixed: Allows mixed networks of WPA2- and WPA3-compliant devices.
• OWE: (Opportunistic Wireless Encryption) provides encrypted communications for open networks.
• None: No encryption; communications are sent in clear text.

  7 ) Create a Password

  8 ) Click in the ‘Show Advanced Options’

  

   

  9 ) Go to Radio Control options 

  

  10 ) Select the option that says 5 GHz Only or 2.4 GHz Only to work just in that radio. ( step optional )

   

  

  11 ) Then, After that Check new SSID Wi-Fi name in your dashboard.

  

   

  12 ) Wait until it appears in the Wi-Fi settings on your device and connect the devices to it ' RUCKUS-EMPLOYEE' .

  

Windows:

https://www.advanced-ip-scanner.com/

NOTE: IMPORTANT VIDEO TO WATCH : https://youtu.be/O1lerd0IFg0

Apple:

1-https://apps.apple.com/us/app/lanscan/id472226235?mt=12

2-https://apps.apple.com/us/app/ip-scanner/id404167149?mt=12

Video as reference : https://www.youtube.com/watch?v=vD7KLR8u1EM

iOs or Android option 

https://apps.apple.com/au/app/fing-network-scanner/id430921107

Video Reference : https://www.youtube.com/watch?v=gWdarROXBmI

1 ) Downloads the application

2 ) Proceed to install (it can be portable ‘does not need to be install’ or install.exe that install the app in your computer)

3 ) Once is installed (open the app) and then click the Start bottom to star running the scanner

4 ) Ruckus devices are going to be detected as Ruckus Wireless / Ruckus Switch / Ruckus Router / unleashed as the shown example:

Video link as reference: https://www.youtube.com/watch?v=0zxgUn_Tm08

5 ) Since we already know the IP for the Ruckus switch (192.168.0.23) , I can access to the switch via Web/ssh/telnet

Webb access example :

SSH example: 

Telnet example : 

Note: If the IP address of switch does not appear on the  IP Scanner please reboot the local Router ( ISP device ) 

Another solution is to log in in your local Router and check the 'device list'

https://www.wikihow.com/See-Who-Is-Connected-to-Your-Wireless-Network

https://www.howtogeek.com/204057/how-to-see-who%E2%80%99s-connected-to-your-wi-fi-network/

Note: The USB flash drive must be formatted in FAT32 and should be a Standard Type-A USB. 

For detailed instructions on how to format the drive on Windows and macOS systems, please refer to the following guide: 

Ensure the USB drive is formatted to FAT32 and is a standard USB.

Steps to upgrade: 

A. Initial version upgrade: 

When upgrading from a non-UFI version, we must first upgrade to the initial version (08.0.80f) before proceeding to the recommended version (08.0.95g). 

The Upgrade path would be: Non-UFI version before 08.0.80f version>>08.0.80f>>08.0.95g 

1. Download and extract/unzip the initial version 08.0.80f 

Figure 1: Download path for the initial version 

Figure 2: Accepting the download agreement

2. Navigate to the ICX 7150 > Boot directory and copy the mnz10114.bin file. 

Figure 3: Downloading the boot file 

3. Navigate to the ICX 7150>Images folder and copy SPS08080f.bin 

Figure 4: Copy the initial version image 

B. Download 08.0.95g version images:

1. Log in to the RUCKUS Support Downloads page . 

2. Select RUCKUS ICX7150 Campus Switches from the ‘Choose A Product’ menu.  

Figure 5: Download path for recommended version 

3. Select 08.0 from the Version menu. 

Figure 6: Choosing Download version

4. Select RUCKUS ICX FastIron 08.0.95g (GA) Software Release (.zip). 

5. Click Download software.  

Figure 7: Downloading the recommended 08.0.95g version 

Figure 8: Accepting the Download agreement 

6. Unzip the downloaded file and extract all contents. 

7. Navigate to the ICX 7150 > Images folder and copy SPS08095gufi.bin and paste in the same folder we created previously.

Figure 9: Copying the download image 08.0.95g version 

8. Create a new folder named Upgrade and copy the following files into it: mnz10114.bin, SPS08080f.bin, and SPS08095gufi.bin.

Figure 10: Copying the downloaded images 

C.   Connect the USB drive to the RUCKUS ICX-7150 Switch 

Insert the USB drive into the designated USB port on the ICX-7150 switch. (Figure 11)

Figure 11: Physical USB Port 

D. Accessing the Switch 

1. Connect to the switch using SSH, Telnet, or a console connection. 

2. Enter the 'enable’ command to switch to User EXEC mode: 

Figure 12: Accessing the Switch CLI 

E.   Verify USB Recognition 

1. Use the 'mount disk0' command to ensure the Switch recognizes the USB.

Figure 13: Switch recognizing the USB 

2. Use the 'show files disk0' command to view the contents of the USB drive.

Figure 14: Viewing the contents of USB

F. Upgrade to Intermediate version 

Note: The switch has two flash storage partitions, Primary and Secondary. 

• 'show flash' command will show the codes installed on both partitions of the switch. 

Figure 15: Display codes on both partitions 

• 'show version' command will display the actual version on the switch.  

Figure 16: Display Switch version 

1. Upgrade the bootrom using the command “copy disk0 flash mnz10114.bin bootrom” 

Figure 17: Copying the Initial version boot file 

2. Upgrade to intermediate version 8080f using the command “copy disk0 flash SPS08080f.bin secondary” (Can install in both primary and secondary partitions) 

Figure 18: Copying initial version image 

3.Use the command "show flash" to check if it was installed correctly in the right partition. 

Figure 19: Check if version was installed 

4. Use the command “boot system flash secondary yes” to boot the Switch from the secondary partition to make sure the image was installed correctly.

Figure 20: Boot Switch from Secondary partition

5. Use the 'show version' command to check the current version once the boot process is complete and the version should be 08.0.80f 

Figure 21: Checking the current Switch version 

G.   Upgrade to recommended version 

1. Use the command “copy disk0 flash SPS08095gufi.bin secondary” to copy from intermediate 08.0.80f to recommended version 08.0.95g. 

Figure 22: Copying recommended version image 

2. Use the command “boot system flash secondary yes” to boot from the secondary partition once the copy is complete. 

Figure 23: Boot System from secondary partition 

3. Use the 'show version' command to check the current version once the boot process is complete and the version should be 08.0.95g 

Figure 24: Checking the Switch version 

H. Synchronize the partitions: 

For best results, we recommend having both partitions on the same version.  

1. Use the command “copy flash flash primary” to re-flash from Secondary to Primary. 

Figure 25: Copying same image on partitions 

2. Use the command “show flash” to confirm the copy. 

Figure 26: Checking the Switch version after upgrade 

The RUCKUS ICX-7150-C12P Switch is now upgraded to the recommended version 08.0.95g. 

• An USB console cable with Type-C connector (In one side you will have a Type-C USB and in the other side a normal USB)

Or

•  A serial console cable with an RJ-45 connector (In one side you will have a RJ-45 connector and in the other a normal USB)

1. Then you will need to locate the console port on the device, it will depend on the cable you have:

2-You will need to connect the console cable into the console port (Number 1 or 15 depending on your cable) and connect to a USB on your workstation (Computer).

3-A terminal software is required to connect to the device

Here is where you can download:

Putty:https://www.putty.org/

Mobaxterm: https://mobaxterm.mobatek.net/download-home-edition.html

4-To access by console must install a driver so that the workstation/pc/desktop or laptop can recognize the cable

Make sure to download the zip drive for the file below & "extract all". Once it's extracted, run the file ,driver should be installed.

Link:https://support.ruckuswireless.com/software/1414-brocade-ruckus-7150-usb-serial-driver-windows

Link: silabs.com/developers/usb-to-uart-bridge-vcp-drivers?tab=downloads

5-Open a session in putty or MobaXterm with the following settings:

This is a putty session:

NOTE: The “Serial line” will change from “COM1” to “COMx”, it depends on how many connections your computer currently has. To identify the one, we need go to “Device manager” and locale the USB console connection. In the following example is letting us that the USB is on COM3

The MobaXterm app will recognize automatically the USB connection.

6-Then hit ok and you are going to see a prompt like the following:

ICX7150-12 Router>

ICX7150-24P Switch>

Here is a video link that we can use as reference: https://www.youtube.com/watch?v=YXR4xhkw3q8

Mac iOS system solution 

1-Install the drivers on your machine to read the cable type C to console the switch ( ICX-7150-C12P )  

Software:

Link:https://www.silabs.com/developers/usb-to-uart-bridge-vcp-drivers?tab=downloadshttps://www.silabs.com/developers/usb-to-uart-bridge-vcp-drivers?tab=downloads

Link:https://support.ruckuswireless.com/software/1413-brocade-ruckus-7150-usb-serial-driver-mac

2-After successfully installing the Mac Drivers, open the Mac terminal, when you see the command prompt do the following:

Enter this command:

ls /dev/cu.*

This command will display something like this:

One of those logs will say something similar to /dev/cu.SiLabs_Serial (which is related to the drivers you installed)

3-Then enter the following command using the name of the installed driver that was displayed:

screen /dev/cu.SiLabs_Serial 9600

4-Hit Enter and you will have access to the ICX7150’s CLI.  (Comand Line)

Video link as reference: https://www.youtube.com/watch?v=1AcJokMm78U

These usernames and passwords are key sensitive, please use capital letters where necessary

Normally, the default passwords will be found on a sticker on the inside of your media panel or cabinet, however, sometimes the default password is not always set correctly. We have compiled a list of the common passwords. Please note that these passwords are key sensitive.

If this Wi-Fi network name or password doesn't work, has been forgotten or is unknown, you will need to reset your Wi-Fi access point to be able to set them back to match those on the sticker or to set new values.

Reset Process: https://www.youtube.com/watch?v=vFD_ByQWGH0

Configuration Process: https://www.youtube.com/watch?v=z4zbJcBSuuw&t=147s

Configuration Reference: https://docs.ruckuswireless.com/unleashed/200.1.9.12/t-LogInRunSetupWizard.html

I've poured countless hours into the configuration, and made a lot of progress, but ultimately have not been successful. Curious if anyone else in the community has worked out this mystery.