My Zoneflex R510 keeps shutting down. I would like to see if it needs a firmware update. Would like to find the IP Address to access the AP to update to latest .
Hi @ksucoop Greetings!!!
Thank you for contacting the RUCKUS Community forums.
Could you please let me know if this is a Lennar Home RUCKUS setup?
Please confirm.
Thank you again.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
Yes it is a Lennar setup, I vaguely remember Amazon coming to the home to set up
Hi @ksucoop ,
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I understand that your APs keeps shutting down.
Could you please let us know the answers to the below queries to assist you better?
1) Was there any power outage before you started facing this issue?
2) On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on. (Please refer to the below picture and share a picture of the same, showing the light status and the FULL Switch panel cable connections to the Switch ports)
3) May I know how many Access Points are connected to the Switch? Could you please let me know the light status on the Access Points? Any of these lights are on (Please refer to the below picture and share a picture of the same)
Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights and cable connections to the Switch ports. Also, light the status of Access Points.
Before uploading the photos please log in to the RUCKUS account and you can upload the image.
Please let us know the answers to ALL the above queries or let us know if you have any queries in this regard.
Thank you again for your patience.
Pinky Rajendran
Good Afternoon
1. No Power outage during anytime the AP had shutting down.
2. The lights on the switch. Green- System-MS/Green-PWR/ Ethernet Ports-Two Green-Two Amber.
3. AP-Access Point
I can't find the username and password for the switch
Hello @ksucoop ,
Thank you for the response.
I understand that you are looking for the Switch credentials.
Switch default credentials will be as mentioned below.
Username: super
Password: sp-admin
If the above credentials don’t work, you can try the default credential combinations below as well.
These usernames and passwords are key sensitive, please use capital letters where necessary.
Please let me know if you have any queries in this regard.
None of these combinations are working as provided above for the ICX 7150-C12P
I understand that you tried all of the default password combinations; however, it didn’t work.
I would request you to please login to CLI of the Switch using the Telnet option.
We do not need any login credentials to access CLI using the Telnet option.
FIGURE 3 Accessing CLI using the Telnet option
If you can access the Command line should look like this:
ICX7150-C12 Router> OR
ICX7150-C12 Switch>
You will be able to access the CLI of the Switch.
Thank you for your patience and understanding.
Regards,
RUCKUS Lennar Home Community
Can I put a usb directly into the switch to update firmware?
Also, do I download the latest update ? The switch has never been updated since installment in 2018
