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Re: Ruckus ICX FastIron 08.0.90d upgrade to 8095G

daddygoat

Hi Imran,

This issue continues to be a problem where the switch is dropping from the network almost on a daily basis, sometimes multiple time a day now. Is more trouble needed or can this be considered a hardware failure?

Should I open another ticket or can you assist?

Many Thanks.

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imran.sanadi@commscope.com

Hi @daddygoat

Greetings!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We acknowledge the issue with your RUCKUS ICX-7150-C12P Switch experiencing intermittent Internet connectivity.

Apologies for the inconvenience caused.

To assist you further, please access the CLI.

Once accessed, execute the following commands and provide the outputs:
- enable
- show version
- show flash
- show inline power
- show inline power detail
- show interface brief

-show ip address

Additionally, could you please let me know your Internet Service Provider's name?

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

daddygoat

How am I to upload screen shots of the CLI commands?

Thanks

imran.sanadi@commscope.com

Hi @daddygoat

Thank you for the response.

Please log into your RUCKUS Account on the portal and upload the pictures/screenshots. Refer to the below screenshots for the same.

Should you have any further questions or concerns, feel free to reach out.

We appreciate your cooperation and look forward to resolving this matter for you promptly.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

daddygoat

Sorry but I had to send the info as an insert to a higher thread, please let me know if you receive it. Thank you

daddygoat

Here are the updated CLI screen shots. My ISP is a fiber 500+ mbps Windstream Home - Welcome to Windstream

Also known as Kinetic Home (gokinetic.com)

Sorry for the double up on my posts today,,, this issue has me spinning!