Bought new Lennar home. No info given about Ruckus

Question

I just bought a Lennar smart home. I got no instructions or info about anything the house has to offer. It has been trial and error trying to get the Ruckus working. We have 2 access points that we have reset everything seems to be running fine. One has power green and two amber lights for 5g and 2.4g. The other has 2 green lights one for power and the other for CTL and the same amber lights. I have no login info or even how to log in for them. I have reset both of the AP but haven't reset the ICX 7150. When I try to access the Configure.me nothing come up I don't even see a Configure.me in the wifi settings. My last resort now is this request and resetting the ICX 7150

pinky_ruckus · Answer

Hi @AngeloE ,

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community

pinky_ruckus · Answer

Hello @AngeloE  ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

pinky_ruckus · Answer

Hello @AngeloE ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.