DHCP problem with Ruckus 7363

Question

Hi Everybody.

I have an 7363 and DHCP service doesn ́t assign IP addresses on wireless clients. I upgraded firmware to  9.6.0.0.267 but the problem remains.

Please help.

keith_redfield · Answer

Hi Cesar,

Can you tell us - did it *ever* work - if so, what changed between the time it did and didnt?

If it never worked, it's more than likely configuration related. Can you post a screenshot of the AP configuration screen (showing the address range, etc) and also tell us a little about your network? That should help with progress.

You might try a hard-reset of the AP if you don't mind reconfiguring. That set of logs you posted is a little suspect.

unknown · Answer

Hi,

i found this log:

.info dnsmasq[2195]: set CAP2 ok

Jul 26 13:33:29 RuckusAP daemon.info dnsmasq[2195]: started, version 2.33 cachesize 150

Jul 26 13:33:29 RuckusAP daemon.info dnsmasq[2195]: compile time options: IPv6 GNU-getopt no-ISC-leasefile no-DBus no-I18N

Jul 26 13:33:29 RuckusAP daemon.info dnsmasq[2195]: DHCP, IP range 192.168.40.100 -- 192.168.40.120, lease time 1d

Jul 26 13:33:29 RuckusAP daemon.warn dnsmasq[2195]: no servers found in /etc/resolv.conf, will retry

Jul 26 13:33:29 RuckusAP daemon.info dnsmasq[2195]: read /etc/hosts - 1 addresses

Jul 26 13:33:29 RuckusAP daemon.info dnsmasq[2195]: exiting on receipt of SIGTERM

unknown · Answer

Hi,

the last version was 9.5.1.0.50 with the same issue. I have reviewed quick reference and release 9.4 user guide.

I just have only this model ans it ́s new.

Best regards

César Molina Orihuela