BACK TO SUPPORT PORTAL
RUCKUS Technologies
Wired
Wireless
Cloud Services
Miscellaneous
RUCKUS Lennar Support
Lennar Knowledge Base
RUCKUS Lennar Support
Resources
Community
Technical
Register
RUCKUS Technologies
Home
Resources
Wireless Questions and Best Practices
How I can configure R310 T300 and T301s for the first time knowing that the ping failed
unknown
Hello, I want to Put into service models R310 T300 and T301s, for model R310 indoor, I can't open the interface of configuration (user: super Password sp-admin) to enables this APfor models T300 and T301s i try to activate this only by conecting with my PC ping is successful but I can't open the interface of configuration , Knowing that I use an adaptation chargar and cable!
What should I do, it is verry urgent please !!!!
Find more posts tagged with
Accepted answers
All comments
unknown
Make sure your PC's IPv4 address is in the same subnet as the AP, something like 192.168.0.20. Try using Chrome to do the configuration, not IE or Firefox. Turn off the wifi if your PC has it. Connect your PC directly to the AP with an ethernet cable (you will need a power cable for the AP).
unknown
1. get ip (reply) connecticity.
2. try Putty to establish SSH connection to the accespoint. that way you can log in and check status / crendentials.
3. Tip for webbrowsing: by default HTTPS is enabled. so
HTTPS://192.168.0.1
(your ip of the accespoint)
Succes
unknown
Hello Jerry , thank you for replying, I have already tried your idea but nothing it does not work !! I don't understand why!!
unknown
Hello Stephan, thank you for replying, I have already tried PUTTY but nothing it does not work !
I maked ip adress 192.168.0.1 of AP, I checked the box SSH I saved my session but when I clicked open, result is ERROR NETWORK connexion!
unknown
One step back, can you ping the accespoint on 192.168.0.1? if question is yes. please do also perform an, "ARP - A 192.168.0.1" and check that the right mac address (just to be sure).
Which kind of lamp signals are you seeing on the accesspoint?
unknown
RUCKUS DOCUMENTATION.
STEP 2: CONNECT THE AP TO YOUR COMPUTER
Figure 1: Top view
1 After removing your Ruckus Wireless AP from its package,
place it next to your computer.
2 Using an Ethernet cable, connect your computer’s network
port to one of the two ports on the AP.
3 Using an AC adapter (sold separately), connect the AP
12VDC port to a protected power source.
Alternatively, connect the PoE port to a PoE injector or
switch for both power and network connections.
4 Verify that the Power LED on the external enclosure is a
steady green.
STEP 3: PREPARE YOUR COMPUTER FOR AP
SETUP
1 On your Windows 7 computer, configure your network
adapter from the Local Area Connection settings as follows:
• Start > Control Panel > Network and Sharing
Center > Change Adapter Settings
2 Edit the TCP/IPv4 address settings as follows:
• Local Area Connection > Properties > Internet
Protocol Version 4 (TCP/IPv4) > Properties
The TCP/IPv4 Properties dialog box appears.
3 Select Use the following IP address (if it is not already
selected) and then make the following entries:
• IP address: 192.168.0.22 (or any address in the
192.168.0.x network)
• Subnet mask: 255.255.255.0
• Default gateway: 192.168.0.1
Leave the DNS server fields empty.
4 Click OK to save your changes.
Your changes are put into effect immediately
STEP 4: LOG INTO THE AP
As specified earlier, the AP should be directly connected to
your computer (through one of the Ethernet ports) and
powered on, ready for setup.
1 On your computer, open a Web browser window.
2 In the browser, type this URL to connect to the AP:
https://192.168.0.1
3 Press to initiate the connection. When a security
alert dialog box appears, click OK/Yes to proceed.
4 When the Ruckus Wireless Admin login page appears,
enter the following:
• Username: super
• Password: sp-admin
5 Click Login.
Quick Links
🗂️ All Categories
📄 Recent Posts
❓ Unanswered
🆘 Help
Tags
SmartZone or vSZ
RUCKUS Self-Help
Cloudpath
ICX
AP Management
vSZ
Access points
ICX Switch Management
Lennar homes
SmartZone