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Ruckus R510 reset password not working

Charlie_Newman

Hello, I've recently reset a ZoneFlex R510, the network is appearing but the default password isn't working so I cannot access it, how do I fix this?

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Charlie_Newman

Actually I sorted this.

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James

Hi,

Post reset, is the AP joining a SmartZone, ZoneDirector, Unleashed or RuckusOne/ Cloud controller ?

The default username and password for a Ruckus AP is "super" and "sp-admin" respectively.

Charlie_Newman

It's only asking for a password and the given one doesn't work, I was just going to connect directly via ethernet to my phone to run th app, would that work? I can't actually join the intranet it's setup.

Charlie_Newman

(I'm creating a local intranet)

Charlie_Newman

Actually I sorted this.

eccware

I have the same problem, how did you solve it?

sanjay_kumar

Hi @eccware,

The default credentials after the factory reset is super\sp-admin.
For a proper factory reset, press and hold the reset button for 8-10 seconds and then release it.

Charlie_Newman

Heya, you need to connect to it via a direct ethernet line, set your device's IP settings accordingly and then go to the web interface. That was the part I got confused on, the PW isn't the login for the WiFi network.