BACK TO SUPPORT PORTAL
RUCKUS Technologies
Wired
Wireless
Cloud Services
Miscellaneous
RUCKUS Lennar Support
Lennar Knowledge Base
RUCKUS Lennar Support
Resources
Community
Technical
Register
RUCKUS Technologies
Home
RUCKUS Technologies and Products
Unleashed
Unleashed Simple Guestpass Login-redirect
unknown
I'm setting up a simple guest access network. I have it set to a single shared password. The end user is suppose to be redirected to the guest terms and services, where they input the password and agree. Instead they are sent to a "Your connection is not private" warning which requires an additional link follow to actually get to the guest pass authentication/Terms of Service. I can't imagine that anybody publicly accessing this would know to click through, or feel safe in doing so. Is there something I
have configured wrong to make this redirect occur? How does one correct this? (Ruckus Unleased R500/600's - 200.2.9.13.186)
Find more posts tagged with
Accepted answers
All comments
michael_brado
Hi KC,
This is due to Ruckus not being a true Certificate Authority (CA), and users will see the SSL warning
when they open their browser and get redirected to the T&C guest access page. Customers can buy
and install an official 3rd party certificate (ie GoDaddy) and install on the ZD to prevent these warnings.
Requesting a CSR and installation is covered in the latest ZD User guide, starting on page 447.
https://support.ruckuswireless.com/documents/1106-zonedirector-9-13-ga-user-guide
unknown
That doesn't help a lot since I am using Unleashed, not a Zone Director. How would I use an 3rd party security cert on an Unleashed product.
michael_brado
It is the same reason and resolution for Unleashed. From your Master AP, Admin&Services, Administer, Certificate
has tabs to Generate a Certificate Request, and Import a Signed Certificate.
If you click the Help icon in top/right, to go to the Online Admin Guide, Working with SSL Certificates is found here:
http://docs.ruckuswireless.com/unleashed/200.2/index.html#t-WorkingSSLCerts.html
unknown
Thank you. That seems like the ticket.
Quick Links
🗂️ All Categories
📄 Recent Posts
❓ Unanswered
🆘 Help
Tags
SmartZone or vSZ
RUCKUS Self-Help
Cloudpath
ICX
AP Management
vSZ
Access points
ICX Switch Management
Lennar homes
SmartZone