Hello,
I have a Lennar home with a Ruckus ICX 7150-C12P Switch, 2 R510 aps and a Ruckus T300 outdoor AP.
Recently, our internet has been temporarily going out multiple times a day. We have AT&T fiber and the gateway status will turn solid red or will blink red or white. Sometimes it will fix itself and other times I will need to reset the modem.
I had an AT&T tech out and he said the problem must be from the Ruckus switch because everything shows normal on his side and he even replaced the modem but the problem continued. I was skeptical of this answer because when the internet goes out, I still maintain connection to the ruckus network and the status lights remain green on the APs. However, I turned the switch off and used the gateway’s built in WiFi and have not had an internet interruption since
I do need the switches and APs to have household coverage, however, so I am looking for anything I can do to troubleshoot this.
thank you,
