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get support service days remaning from CLI

unknown

Hi,

Is there any command to get the "support service" remaning on Ruckus controller form CLI ?
I only have this banner from WebUI "The Support Service will expire in [66] days......"

This is for an assesment of 1000 ZD so going to WebUI is not possible, only "script way".
Nothing found in CLI Reference Guide.

Thanks for you help !

Alexandre.

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martin_martin

Hi Alexandre,
Sorry there is no CLI command to get this data.

Kind regards
Martin

unknown

Not that I am aware of.

unknown

I assume you mean this delightful red banner that I have also received in last few days.

Image_ images_messages_5f91c443135b77e2479f6514_ea6a90255130dc56dffcea6c93cbc72a_RackMultipart2017112770999fkv0-b2eacd38-c5cf-487b-81be-db46ba5bfa1f-559011456.jpg1511798093

Image_ images_messages_5f91c443135b77e2479f6514_ea6a90255130dc56dffcea6c93cbc72a_RackMultipart2017112770999fkv0-b2eacd38-c5cf-487b-81be-db46ba5bfa1f-559011456.jpg1511798093

Still pondering what, if anything, to do (or worry) about it.

ZD has worked flawlessly for 5yrs.
No more firmware upgrades as ZD EOL with 7363 APs also EOL and f/w limited to 9.10.2
End of lifetime hardware warranty. Pity.

So not sure what "active support" will gain me. Hmm.
Sorry - slightly off topic.

unknown

active-support mean flow less upgrade. With KRACK bug, patching become very trendy this time.

nat_nat

Actually, you could try the following CLI to know about Support entitlement details.

1. SSH into ZD

2. ruckus#
config

You
have all rights in this mode.

3. ruckus(config)#
system

ruckus(config-sys)#
show support-entitle

Serial
Number: 231508000288

Services
purchased: 904

Date
to Start :Tue Sep 29 17:00:00 2015

Date
to End: Wed Sep 30 16:59:00 2020

The "Date to End" is the one tells you when that particular ZD's Support contract is expiring.

unknown

This is brilliant, many thanks !
I can script that.

martin_martin

Guess I was wrong.
Sorry
Martin