Acess Points (r510) throttled slow wifi speed

jason_simek

I am having throttle issues, meaning my speed from the wireless access points are very slow compared to ethernet connection.

Frontier/Ziply ISP modem/router - 600mbps download / 500mpbs upload (Ethernet Test)

Ruckus ICX7150 switch - 600mps download / 500mpbs upload (Ethernet Test)

Ruckus Access Points R510 - 28mbps download / 20mbps upload

Diagnostics tried already

1. Power cycle modem/switch
2. Reboot switch
3. Reboot access point master
4. Update firmware on switch and access points

Findings

• Wireless test on multiple devices with same slow speed above
• Switch says disconnected on unleashed app or IP address once logged in
• All green solid lights on switch
• All green solid lights on APs
• 48 clients connected to APs
• Slow wifi speed

pinky_ruckus

Hi @jason_simek ,

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you are facing slow speed issues 

I would request you to please refer to the below picture and share a picture of the same, showing FULL Switch panel cable connections to the Switch ports)

 

Please help us with pictures of your ICX-7150-C12P Switch showing the status of cable connections to the Switch ports. 

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Please let us know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.