one of my AP is disconnected

Question

Hello,

I have 2 Ruckus Unleashed APs and one of them shows disconnected. How can I get it back to connected?

Thanks,

Hiren

imran.sanadi@commscope.com · Answer

Hi @hiren811

Greetings!!!

Thank you for your prompt response and the update.

Great!!! We are pleased to learn that the issue has been successfully resolved.

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

hiren811 · Answer

Hello Fernando,

This is regarding the Lennar setup. I have managed to resolve my issues, so everything is sorted now.

Thank you,

Hiren

Vásquez_Fer · Answer

Hello @hiren811

I hope you're having a great day!

1) I have a quick question: Is this a standard home setup by Lennar?

2) Also, could you physically check and let me know if there are any lights on the disconnected access points?

3) What behavior are the lights showing?

Refer to the following :

https://docs.commscope.com/bundle/unleashed-200.15-troublshootingref/page/GUID-738984DA-2A47-4E71-A690-B6DF9023AA50.html

Best Regards

Fernando Vasquez