AP R760 not discovered by vSZ

Question

I've a vSZ and an AP, on the same vlan (management).

First curious problem, the AP has not been able to get a DHCP ip address. 
Then I manually configured an IP on the AP and, my AP and my vSZ are able tto ping each other, as ther are able to ping the internet or local dns addresses.

I did manually enter the "Primary Controller Addr" in the AP Administration/management configuration, with no success. Also, I did create a DNS entry for ruckuscontroller.something.com and zonedirector.something.com. I also tyring with the DHCP option 43.

I did a pfsense firewall, but there is no specific rules for this vlan, all traffic allowed. My AP is on a trunk, management vlan is untag and the others are taged.

The fact that the DHCP is not working in the first time is still bugging me, but I can't see the reason for all this.
Please advise. Thank you.

noiseUnit1 · Answer

Alright. I've been able to see a R560 in my vSZ as well. I assume I can consider this ticket as resolved. Thank you very much to both of you!

noiseUnit1 · Answer

My R760 is now online inside the vSZ !!!!!!
My R560 is not, but I'm assuming I must be on the good path or something.

(still, any advise will be warmly welcome, thank you!)

noiseUnit1 · Answer

Hello,

I do have vSZ-E.

Here is the information for one R760 :

rkscli: get power-modePoE Configured Mode      : AutoPower Consumption Status : 802.3at Switch/InjectorUSB Status               : DisabledOKrkscli: get scg ------ SCG Information ------SCG Service is enabled.AP is not managed by SCG.State: GETSVRIPServer List: Not foundNo SSH tunnel existsLast Join Time : NATunnel Uptime : NATotal SSH Tunnel Establishments: 0Failover List: Not foundFailover Max Retry: 2DHCP Opt43 Code: 6Server List from DHCP (Opt43/Opt52): 10.10.5.48SCG default URL: RuckusControllerSCG config|heartbeat intervals: 30|30SCG gwloss|serverloss timeouts: 1800|7200Controller Cert Validation : disable-----------------------------OK rkscli: get rpki-cert issuerIssuer: RuckusPKI-DeviceSubCA-1OK

rkscli: get version
Ruckus R760 Multimedia Hotzone Wireless AP, FCC ID: S9GR760
Version: 6.1.2.0.1309
OK

Here is the same information for one R560 :

rkscli: get power-mode
PoE Configured Mode : Auto
Power Consumption Status : 802.3at Switch/Injector
USB Status : Disabled
OK
rkscli: get scg

------ SCG Information ------
SCG Service is enabled.
AP is not managed by SCG.
State: SETUP
Server List:
No SSH tunnel exists
Last Join Time : NA
Tunnel Uptime : NA
Total SSH Tunnel Establishments: 0
Failover List: Not found
Failover Max Retry: 2
DHCP Opt43 Code: 6
Server List from DHCP (Opt43/Opt52): 10.10.5.48
SCG default URL: RuckusController
SCG config|heartbeat intervals: 30|30
SCG gwloss|serverloss timeouts: 1800|7200
Controller Cert Validation : disable
-----------------------------
OK

rkscli: get rpki-cert issuer
Issuer: RuckusPKI-DeviceSubCA-2
OK
rkscli: get version
Ruckus R560 Multimedia Hotzone Wireless AP
Version: 118.2.0.0.875
OK

"On the vSZ do verify if you have any AP registration rules set."
Yes, with subnet acceptable for : Network: 10.10.5.0, Mask :255.255.255.0"What is the AP firmware version of your default zone?"
6.1.2.0.1309

Also, more surprisingly, a R760 what, somehow, half-detected : I saw a mysterious message about the ACL rights, I did : 
vSZ# config
vSZ (config)# lwapp2scg=
vSZ (config-lwapp2scg)# policy accept-all
and then :

So, at this point, I understand less and less. Any advise or suggestion will be, of course, welcome and very appreciated. Thank you.