There is configuration problem, We are not able to access the device, and We don't have the credentials to access , after the hard reset, it is not taking default user name and password.
Hi @narendrasingh01
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I understand that you are unable to access the Device’s username/password.
Could you please let me know which RUCKUS device are you trying to access? Is it a RUCKUS ICX-7150-C12P Switch or RUCKUS R510 Access Point?
Please confirm.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
Thank you for the response.
Are you trying access RUCKUS Unleashed system login?
Thank you again.
Yes
Could you please once again try using the default username and passwords combinations provided below.
Please check and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.