I want to put an AP in my house and I want him to register on the vZD at my
Office.

Question

I want to put an AP in my house and I want him to register on the vZD at
my Office.

I have read on the” vSZ Getting Started Guide for SmartZone 3.2.1 “ :

" The Ruckus Wireless SmartLicense registration server is a
cloud-based, HTTPS enabled

web server that allows an access point to query information about its
parent

controller by sending its serial number and base MAC address.

After you ensure that the controller’s licenses have been activated on
the SmartLicense

server, you only need to connect the AP to the network, ensure that it
has

Internet connectivity, and then reboot the AP. Upon reboot, the AP will
automatically

attempt to discover its parent controller by sending the following HTTPS
query to

ap-registrar.ruckuswireless.com (the SmartLicense server URL):

https://ap-registrar.ruckuswireless.com/controller?ap_mac=APMAC&ap_serial=APSERIAL

The AP R310 that I have in my house do not tries to query to ap-registrar.ruckuswireless.com ? verified through Syslog.

Can any one help?

Thank you

unknown · Answer

That will only work if he has a vpn connection set up. It looks like he's trying to have it tunnel home by itself - does Ruckus do that ?

michael_brado · Answer

Hello,

What version code is running on the R310?  If you SSH to the AP, can you issue a command to help point it to your office vSZ?

rkscli:   set director ip a.b.c.d     (where a.b.c.d is your office controller IP)

If it doesn't take that command, try "set scg ip a.b.c.d" instead, depending on what code is on your R310 now...