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Ruckus Social Media Login

kk1313

I've configured a WLAN to run a social media login for facebook and one for microsoft. I've followed all the steps for social media login creation, have checked the proper client ids and secret ids, I've got the proper sites whitelisted, I'm using the "https://ap.ruckus.com:9998/facebookhandler" and "https://ap.ruckus.com:9998/microsofthandler." When accessing the wifi network, I will get prompted for the login, but once the credentials have been entered, nothing happens and eventually, the redirect times out.

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bruno_andrade

Hello, are you following this guide?
https://support.ruckuswireless.com/documents/4338-deployment-guide-smartzone-using-facebook-social-login

Double-check the whitelist and make sure you've added the correct address to the Valid OAuth Redirect URIs. If you have, let me know your SZ version, and I will check if there is anything different in your version.

kk1313

Hi Bruno,

I initially followed https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Guest-Portal-using-Social-Media-Sign-in-Facebook/m-p/46452 as it was the only guide I could find. But I've redone all the steps from the beginning with the link you've provided and I'm getting the same results. In my testing environment, I can get to the page where I sign in with Facebook and where it says "Test_Ruckus_Wifi is requesting access to:" but after granting access, the page just keeps loading.

I'm using SZ version 6.1.1.0.959

kk1313

Our environment is not using a certificate for AP portal. Does that make a difference?

kk1313

Hi Bruno, any updates?

leejianyun

Hi，I've configured a WLAN to run a social media login for Microsoft Azure. I configured it according to the official documentation. After connecting to the wifi and entering my account and password, I found that I could not redirect and got an error message: 500 internal Server Error. How can I solve this problem? thanks
Official documentation: https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/Setting-up-Guest-WLAN-Portal-using-Microsoft-Social-Media-Login/m-p/56878#M124
Redirection url: https://ap.ruckus.com:9998/microsoftHandler

Michealj

thanks https://community.ruckuswireless.com/

Michealj

It looks like both of you are facing similar challenges with the social media login setup. Just like in a game, where proper setup is key to winning, ensuring the Valid OAuth Redirect URIs are correctly configured is crucial. Any discrepancies could lead to timeout issues, just like getting caught in a tough battle unexpectedly!

For those using a testing environment without a certificate, this might affect the login flow too. Additionally, check your network settings—like ensuring there are no firewalls blocking requests, similar to how you’d manage defenses in a game. If you haven’t already, reviewing the logs for any errors could provide more insight into the 500 Internal Server Error. With a few tweaks, you’ll hopefully have those social media logins working smoothly!