Hi all,
The AP only broadcasts the 2.4 band, not 5GHz. I did a factory reset but it still hasn't been fixed. Do you have any solution for this problem? Thank you.
Hello,Do you know the firmware of this AP? Solo, Unleashed, ZoneDirector or SmartZone?Can you try to get the output of these commands from the AP CLI?get nf wifi1get radiostats wifi1
Hi,
I get output below:
get nf wifi1### Noisefloor for Radio 0:wifi0 ###NF Ch0 -106[-106], ext -55[-50]NF Ch1 -105[-105], ext -55[-50]NF Ch2 -108[-108], ext -55[-50]### Noisefloor for Radio 1:wifi1 ###NF Ch0 0[0], ext 0[0]NF Ch1 0[0], ext 0[0]NF Ch2 0[0], ext 0[0]OK
rkscli: get radiostats wifi1ATHSTATS bufp 0xbfc30098 : ast_tx_packets 0 ast_tx_mgmt 0 ast_tx_invalid 0 ast_t x_xretries 0
------ Interrupt Stats ------
------------ TX/RX Stats ------------0% rts fail rate
------------ PHY Error Stats ------------0 PHY errors since clearing delta stats (0 sec)
------------ Airtime Stats ------------Airtime utilized (percent) since clearing delta stats (0 sec)Busy: 0 RX: 0 TX: 0 Total: 0
Ack RSSI Ch0: ctl -1, ext -1Ack RSSI Ch1: ctl -1, ext -1Ack RSSI Ch2: ctl -1, ext -1Rx RSSI Ch0: ctl -1, ext -1Rx RSSI Ch1: ctl -1, ext -1Rx RSSI Ch2: ctl -1, ext -1NF Ch0 0[0], ext 0[0]NF Ch1 0[0], ext 0[0]NF Ch2 0[0], ext 0[0]
Ntimes noise floor exceeded action threshold: 0Ntimes noise floor was abnormally low: 0
Ntimes ODFM weak detect was disabled: 0Ntimes CCK weak detect was disabled: 0
1 switched default/rx antenna(ant_defswitch)0 usec average media access for AC 3 ( 0/ 0)0 usec average media access for AC 2 ( 0/ 0)0 usec average media access for AC 1 ( 0/ 0)0 usec average media access for AC 0 ( 0/ 0)0 usec average media access ( 0/ 0)
Channel fly background scanning stats:
11n stats2 wmi tx credits(wmi_tx_credits)
Target group key table info
TxBF transmit completion status
TxBF statistics:
Beacon Stuck Early Detection:0 : profile counter errors0 : Cannot make decision because channel is too busy0 : Cannot make decision because channel is reserved by other transmitte r0 : false alarmServing Channel=0 Current Channel=0OK
Thank you.
Hi, the firmware version isΒ 9.13.3.0.41 and joined ZoneDirector 1200.
Could you please navigate to the 'Access Points' tab, locate the specific AP, and check if WLAN services are enabled under Radio 5ghz section? If they are, it's possible that the 5GHz radio of this AP is defective. In such a case, you should open a support case to check the eligibility for an RMA.
