ICX7150 does not turn on; status lights do not show up

spitla140782

Hi,

I have a ruckus network set up in my lennar smart home. And two days ago, the internet was down for all my devices. After due analysis, i found that ICX7150-C12P switch is not turning on, I tried multiple power outlets and also performed the factory reset procedure listed in the support forum. However, the ICX7150 does not turn on and does not show any status lights. Can you please help?

Jayavidhya

Hi @spitla140782 

 

Greetings of the day,

 

Thanks for the detailed description,

 

For further troubleshooting steps please share the image of the switch and the access points showing the LED status and the cable connections,

 

 

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

 

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

 

 

Here is where you can upload the image/photo :

 

you can also drag it to the chat.

 

Please let us know if you have any queries in this regard.

 

 

Best regards,

Jayavidhya

Lennar Home Community