Super slow wifi

Question

we have a ruckus icx 7150-c12p and 3 r510's for our house. our internet has been getting slower and slower throughout the years. it is now to the point we cannot stream anything at all, which sucks since our house streams everything. I tested my PC, which is connected directly to the modem. it is getting around 500 mbs download, and 150ish mbs upload speeds. when i connect to the wifi and try the same speed tests i am getting less than 1/10th of the speed. What can i do to get my wifi speeds up so we can actually use the devices in our house?

imran.sanadi@commscope.com · Answer

Hi @Ryan

Greetings!!!
Thank you for the response and the update you shared.

Any of these Wi-Fi signals via RUCKUS Access Points should work with the whole of your house network environment.

However, if you need more detailed information, you can check the Wi-Fi SSID details from the Unleashed system login and when a device is connected you can check which devices/clients are connected to a particular SSID you configured in your Unleashed system. Please refer to the below screenshot for the same.

Please check and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Ryan · Answer

thank you for that info, it has helped a little bit. now what i am experiencing is that i have to connect to a different wifi signal on every floor i am on. how do i connect to 1 signal that will work for my whole house?

Wifi networks: Lenar-02005193, Lenar-02005193_5G, and Lennar-02005193

imran.sanadi@commscope.com · Answer

Hi @Ryan

Thank you for the detailed information you shared.

As I see from the picture you shared, seems like the ethernet cable which is coming from the Router or Modem/Router combo is plugged into the wrong port on the Switch panel. It must be plugged into any 1 in-12 ports as shown in the below screenshot. Please unplug the ethernet cable, plug it into the correct port, and try again. If required, please reboot (Unplug and plug from the power outlet)

Please refer to the short guide link below about how to connect the devices as reference:

Most common Setups for Lennar homes users:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lennar-homes-users/td-p/47106

Please check once you plug it into the correct port, reboot and confirm. Let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.