I have the new app and when I go to manage network and use my old user name and password it is still doing the same thing and says I am not connected when I am. Do I have to reset this whole thing up again and if so what is the process?
Hi @cheryl_consigli
Greetings of the day,
Please try the most common username and passwords ( This is key sensitive so please include capital letters ) and check whether it is working or not.
Username:admin password: Ruckus!
Username:admin password: Ruckus1
Username:admin password: Lennar
Username:super password: sp-admin
Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-passwords-for-the-Ruckus-Wi-Fi-Access-Points/m-p/46740
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community