-I’m in a Lennar home Canopy Grove Escondido, CA. -cant access the switch since power outage.
-ICX 7150-C12P with 2 wireless access points. -no power or lights on both access points.
restart of power didn’t change anything.
Hi @BlowBoatTech
Greetings of the day,
Please let us know the LED status of the switch and the access points using the below guide.
R510 LED lights
https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html
RUCKUS LED lights
https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html
Also please share the image of the switch and the access points showing the LED status and the cable connections.
Here is where you can upload the image/photo :
you can also drag it to the chat.
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
no lights are showing on both of the AP’s.
Also, the switch will not allow pass through of data to any hardline Ethernet connections. I cannot log into the switch either.
To provide further troubleshooting steps please let us know the LED status of the access points using the below guide.
EVERY light on both AP’s are out. It’s blank. Nothing is lit up.
Thanks for the response.
Based on your description your switch has one green and one yellow light, it means that the switch is stuck in boot mode.
1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.
2-Please try to press the reset button using a paper click or a small stick
https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...
Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4
Status lights have been flashing for 10 minutes after I released the reset button.
still no lights on AP’s
If the resetting process doesn't work, we need to perform a software recovery.
Here is the quick guide to perform software recovery.
How to perform a Software recovery on an ICX7150 switch
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/m-p/47483
Ruckus ICX Recovery Load boot code from boot monitor
https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s
Note: after fixing the issue of the Switch been stuck in boot mode, please perform an upgrade to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, so perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.
1.Upgrade a Switch ICX-7150-C12P using a USB flash drive
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781
2. Upgrade a Switch ICX7150-C12P via TFTP
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/m-p/47187
3. Upgrade a switch via Web GUI (ICX7150 Switch)
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-via-Web-GUI-ICX7150-Switch/td-p/48200
Quick guide? First off your software only cover Mac OS from 2016! Who has a computer running an OS that old? I tried it and it was a waste of my time. I just finished downloading the programs for a PC but it seems my cable isn’t compatible. I tried using a USB to USB-C data transfer cable is already had. I’m guessing I have to go buy a dedicated USB to USB-C cable for this to communicate?
