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ICX-7150C12P constantly rebooting taking down ethernet ports and AP WiFi

WiiOutHere

I'm having the same issue as everyone else....

My ICX 7150-C12P started rebooting a few days ago at random times and sometimes it happens every couple minutes and other times it happens every few hours. It is really affecting my work and I need this fixed ASAP.
I have provided screenshots of the data usually requested with these posts....

ICX with SYS light amberAP down in this scenariotelnet show version CMD and show flash CMDnotifications AP is losing powere

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admid

Same issue here last 3 days try all the method on there platform still same a lots of people have same problem with there ruckus

admid

ivan

having the same issue.

Jayavidhya

Hi @WiiOutHere

Based on the images you have shared it seems that your switch has green and amber light which means that the switch is stuck in boot mode.

1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.

2-Please try to press the reset button using a paper click or a small stick

Remove power from the switch.
Press and hold the Reset button while applying power to the switch.
After all the system LEDs flash amber, release the Reset button.

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...

Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

admid

Allready try this multiple time still have same issue

WiiOutHere

This does not help as I have already done so multiple times as suggested by the previous threads. It ends up in all green but eventually repeats the same pattern. It is intermittently rebooting throughout the day.

Jayavidhya

Hi @WiiOutHere

For detailed understanding of the issue please let us know how many access points are connected to the switch.

Please let us know whether you have upgraded the APs to the newer version or not.

If yes, please check whether the Access points are upgraded to same firmware version or not.

Once you have confirmed it please check whether the Access points are rebooting randomly even after the Access points are upgraded to same version.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

WiiOutHere

There is one AP and it is updated to the latest version (200.14.6.1.199)....
I'm losing connectivity to my POE ports that connect the ports throughout my house though, so I don't think it's the AP itself but I could be wrong....