Both APs are not working and no lights are on. I unplugged the APs, thr switch, the modem and router and replugged, and I disconnected the POE cables from switch and reconnected them, but it's still not working. Please help.
Hi @Doureid
For detailed understanding of the issue, please let us know the below details.
On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on?
RUCKUS LED lights
https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html
Here is where you can upload the image/photo :
you can also drag it to the chat.
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
Sys and Pwr lights are on
For further troubleshooting steps, please provide the detailed LED status of the switch. Do you see any green and amber lights on your PWR and SYS on your switch.
Also please try to upload the image of the switch as mentioned below.
Power is Green and Sys is Amber...attached pics
Greetings of the day,
Based on your description it seems that your switch has one green and one yellow light, it means that the switch is stuck in boot mode.
Please try to follow the below steps to solve this issue.
1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.
2-Please try to press the reset button using a paper click or a small stick
https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...
Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4
