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cant login to ruckus unleashed app its keep saying you are not connected to unleashed network , but

admid

cant login to ruckus unleashed app its keep saying you are not connected to unleashed network , but i connetct to the network please help

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Accepted answers

sanjay_kumar

Hi All,

We have a new app getting released for iOS device next week, please update to the new version and check on the issue.

All comments

Ayush_Tripathi

hello @admid

Could you please provide us the more details about this issue.

1) Unleashed AP and its Firmware version ?

2) Are you using iPhone or android mobile phone ?

3) What is unleashed app version and iOS version ?

Please refer the below knowledge base article.

https://support.ruckuswireless.com/articles/000010929

Also please refer the below community thread for the same issue-

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Known-issue-Iphone-with-IOS-16-can-t-reach-quot-unleashed/m-p/61337

Stnddj98

I am having the same issue. Have you received any feedback on this issue?

admid

im using ruckus Unleashed iphone app Version 11.132.2 i ben using since im in this home it was working fine before now its not

admid

using ios 16.5.1 (c)

sanjay_kumar

Hi All,

We have a new app getting released for iOS device next week, please update to the new version and check on the issue.