I have the problem described here: https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issues-on-Lennar-Home-users-via-Web-GUI/m-p/47959?fbclid=IwAR0JDomybt12oH_4Ax3wO_CtC5xf4ebaxFgeqg-6wKczZO-vc1W7mr184v4_aem_AeoHZ5gsNTumCd0ZealxoJ7FMrOZ-h5k2G53fjuZCJdk6BwKfzScH8HTtSWbGC0uvyg#
I have tried every one combination including the one I have set for the Unleashed app. Nothing lets me get in.
I have tried resetting the switch to factory settings using: https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE7.html
still not working. Help please!
Hi @Kvo3
Thank you for the response and the information you shared.
This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.
As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the below screenshot.
Please Enter the below commands in CLI to fix this issue:
Note: Hit Enter to accept each command
enable
copy flash flash secondary
boot system flash secondary yes
Example:
VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc
ICX7150-24P Router>enable (hit enter to accept the command) ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished) ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)
Please let me know if you have any queries in this regard.
NOTE: Please feel free to mark the previous post as ACCEPTED SOLUTIONS.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
Edited subject and moved to correct forum
Thank you!
Also note I don’t have a console cable, a usb-c/usb cable, or a rj45/usb cable.
im just about ready to give up.
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
Hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I could understand that your RUCKUS setup is not working.
Could you please let us know the answers to the below queries to assist you better?
1. Was this working before or is it a new installation? If it worked before, was there any power outage before you started facing this issue?
2. On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on. (Please refer to the below picture and share a picture of the same, showing the light status and the FULL Switch panel cable connections to the Switch ports)
3. Is your Internet Connection from the Internet Service Provider (ISP) stable and working? (You could check this by connecting to your local router Wi-Fi or from an ethernet cable from Router to a laptop/PC).
4. May I know how many Access Points are connected to the Switch? Could you please let me know the light status on the Access Points? Any of these lights are on (Please refer to the below picture and share a picture of the same)
Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights and cable connections to the Switch ports. Also, light the status of Access Points.
Before uploading the photos please log in to the RUCKUS account and you can upload the image.
Please let us know the answers to ALL the above queries or let us know if you have any queries in this regard.
Thank you again for your patience.
Is the upload photo option available from mobile site? I don’t see it, even after logging in.
Thank you for the response and the information.
As mentioned in the previous post could you please share the pictures of the Switch and Access Points showing the light status?
it wont let me get back into the CL using telnet anymore. SSH did not work
As you are getting “Network error: Connection timed out”, please close the Putty and open again using Telnet.
Please enter the below commands once you log in to Telnet CLI and share the output.
show version
show flash
Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.
That is exactly what I was doing. Using telnet and port 23. Because SSH was not connecting. Now Telnet is not either
Ok I can get back in now. I posted screenshots previously. Do you still need more?
here is "Show flash" command
This worked. Thanks!
Thank you for the response.
Great!!! Good to know that the issue is now resolved.
We appreciate your time and patience on this case.
Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.
Have a great day ahead!!!
