A few days ago, I could not connect to the internet. All LEDs on the APs were green. So, I tried to power cycle the switch. When I did that, all lights on the APs were off and the only LEDs on the switch were a green power and an amber syst LED.
So, I do a Google search for Ruckus Lennar Support. I see on the forums that several people are having similar issues.
I try the first proposed solution,
1. Please try to disconnect from the Power outlet the ICX-7150 and reconnect.
2. Please try to press the reset button using a paper click or a small stick
- Remove power from the switch.
- Press and hold the Reset button while applying power to the switch.
- After all the system LEDs flash amber, release the Reset button.
I still got the amber SYST LED. So I try again as mentioned (10-15 times). On the 4th try, the LEDs keep blinking, even after twenty minutes. So I disconnect the power and reconnect to get back to the green power and amber SYST LEDs.
Then I try to connect to the USB Type C Console port to try and check the firmware per the instructions also provided in these forums. But when I connect via USB Type C, it shows up under Other Devices as "CP2104 USB to UART Bridge Controller" instead of under Ports as a Communication Port. So I cannot find the port (COMM#).
Is my network switch dead?
Thank you,
Ed
