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POE ports not working after reboot

ericjdunphy

I recently moved into a Lennar home with an ICX 7150-C12-Switch and two R320 APs in ports 1 & 2. After testing power to the home, none of the APs appear to get power from POE. I've been able to log in, get the WebUI up and running.

I've run POE detail and debug logs, output next post (exceeds 20k limit). Any ideas on how to get power to the APs?

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ericjdunphy

SSH@ICX7150-C12-Switch>show logging
Syslog logging: enabled ( 0 messages dropped, 0 flushes, 0 overruns)
Buffer logging: level ACDMEINW, 28 messages logged
level code: A=alert C=critical D=debugging M=emergency E=error
I=informational N=notification W=warning
Static Log Buffer:
Jan 2 00:32:12:I:System: Stack unit 1 POE PS 1, Internal Power supply with 124000 mwatts capacity is up
Dynamic Log Buffer (4000 lines):
Jan 2 13:03:01:I:Security: Web login by super from src IP 192.168.1.8
Jan 2 13:02:25:I:Security: SSH login by super from src IP 192.168.1.8 from src MAC 0211.322a.6f13 to USER EXEC mode using RSA as Server Host Key.
Jan 2 00:42:47:I:Security: Web session super from src IP 192.168.1.2 timed-out
Jan 2 00:36:53:I:Security: Web login by super from src IP 192.168.1.2
Jan 2 00:35:27:D:DHCPC: TFTP unable to download running-configuration
Jan 2 00:35:10:D:DHCPC: sending TFTP request for bootfile name brocade.cfg
Jan 2 00:34:52:D:DHCPC: sending TFTP request for bootfile name default.cfg
Jan 2 00:34:35:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Switch.cfg
Jan 2 00:34:17:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Switchc0c5.20a9.1501.cfg
Jan 2 00:34:00:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Switchc0c5.20a9.1501-config.cfg
Jan 2 00:33:43:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Switchc0c5.20a9.1501-config.cfg
Jan 2 00:33:27:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Switchc0c5.20a9.1501-config.cfg
Jan 2 00:33:11:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Switchc0c5.20a9.1501-config.cfg
Jan 2 00:32:55:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Switchc0c5.20a9.1501-config.cfg
Jan 2 00:32:39:I:DHCPC: ICX7150-C12-Switch configured with ip-address 192.168.1.3; subnet mask 255.255.255.0
Jan 2 00:32:39:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Switchc0c5.20a9.1501-config.cfg
Jan 2 00:32:29:I:STP: VLAN 1 Port 1/2/1 Bridge TC Event (FwdDlyExpiry)
Jan 2 00:32:29:I:STP: VLAN 1 Port 1/2/1 STP State -> FORWARDING (FwdDlyExpiry)
Jan 2 00:32:14:I:STP: VLAN 1 Port 1/2/1 STP State -> LEARNING (FwdDlyExpiry)
Jan 2 00:32:12:I:System: Stack unit 1 POE PS 1, Internal Power supply with 124000 mwatts capacity is up
Jan 2 00:32:11:I:STP: VLAN 1 Port 1/2/1 STP State -> LISTENING (MakeFwding)
Jan 2 00:32:11:I:System: Interface ethernet 1/2/1, state up
Jan 2 00:32:09:I:PKI: Trustpoint DEVICE_TRUSTPNT: Successfully loaded Manufacturing certificate file.
Jan 2 00:32:08:I:System: Warm start
Jan 2 00:32:08:A:WARNING: FI image is not booted from UFI, download UFI and reboot system for full functionality
Jan 2 00:32:08:D:DHCPC: starting dhcp client service
Jan 2 00:32:08:I:DHCPC: Found dynamic IP address 192.168.1.3 subnet mask 255.255.255.0 on port 1/1/1
Jan 2 00:32:08:I:Security: running-config was potentially changed by operator from console

ericjdunphy

SSH@ICX7150-C12-Switch>show poe detail
Power Supply Data On unit 1:
++++++++++++++++++
Power Supply Data:
++++++++++++++++++
Power Supply #1:
Max Curr: 2.3 Amps
Voltage: 54.0 Volts
Capacity: 124 Watts
PoePower: 124 Watts
POE Details Info. On Unit 1 :
General PoE Data:
+++++++++++++++++
Firmware
Version
----------------
02.1.1 Build 002
Hardware
Version
----------------
V2R4
Cumulative Port State Data:
+++++++++++++++++++++++++++
#Ports #Ports #Ports #Ports #Ports #Ports #Ports
Admin-On Admin-Off Oper-On Oper-Off Off-Denied Off-No-PD Off-Fault
-------------------------------------------------------------------------
12 0 0 12 0 12 2
Cumulative Port Power Data:
+++++++++++++++++++++++++++
#Ports #Ports #Ports Power Power
Pri: 1 Pri: 2 Pri: 3 Consumption Allocation
-----------------------------------------------
0 0 12 0.000 W 0.000 W

Jayavidhya

Hi @ericjdunphy

Greetings of the day,

Thanks for the details provided.

For detailed understanding of the issue please share the output of the following commands.

enable

Show version

Show inline power

Show inline power detail

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

ericjdunphy

SSH@ICX7150-C12-Switch#show version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on Sep 22 2019 at 23:54:26 labeled as SPS08090d
(28660224 bytes) from Primary SPS08090d.bin (Non-UFI)
SW: Version 08.0.90dT211
Compressed Primary Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compiled on Thu Jan 31 03:08:55 2019

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3829R1KA
Software Package: BASE_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 14 hour(s) 10 minute(s) 24 second(s)
The system started at 19:57:02 GMT-04 Tue Jun 27 2023

The system : started=warm start reloaded=by "reload"

======================================================================================
=============== WARNING: FI image is not booted from UFI!!! ===============
====== Please download UFI image and reboot the system for full functionality ======
======================================================================================

SSH@ICX7150-C12-Switch#show inline power

Power Capacity: Total is 124000 mWatts. Current Free is 124000 mWatts.

Power Allocations: Requests Honored 12 times

Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
--------------------------------------------------------------------------
1/1/1 On Off 0 0 n/a n/a 3 n/a
1/1/2 On Off 0 0 n/a n/a 3 n/a
1/1/3 On Off 0 0 n/a n/a 3 n/a
1/1/4 On Off 0 0 n/a n/a 3 n/a
1/1/5 On Off 0 0 n/a n/a 3 n/a
1/1/6 On Off 0 0 n/a n/a 3 n/a
1/1/7 On Off 0 0 n/a n/a 3 n/a
1/1/8 On Off 0 0 n/a n/a 3 n/a
1/1/9 On Off 0 0 n/a n/a 3 n/a
1/1/10 On Off 0 0 n/a n/a 3 n/a
1/1/11 On Off 0 0 n/a n/a 3 n/a
1/1/12 On Off 0 0 n/a n/a 3 n/a
--------------------------------------------------------------------------
Total 0 0

ericjdunphy

SSH@ICX7150-C12-Switch#show inline power detail

Power Supply Data On unit 1:
++++++++++++++++++

Power Supply Data:
++++++++++++++++++

Power Supply #1:
Max Curr: 2.3 Amps
Voltage: 54.0 Volts
Capacity: 124 Watts
PoePower: 124 Watts

POE Details Info. On Unit 1 :

General PoE Data:
+++++++++++++++++

Firmware
Version
----------------
02.1.1 Build 002

Hardware
Version
----------------
V2R4

Cumulative Port State Data:
+++++++++++++++++++++++++++

#Ports #Ports #Ports #Ports #Ports #Ports #Ports
Admin-On Admin-Off Oper-On Oper-Off Off-Denied Off-No-PD Off-Fault
-------------------------------------------------------------------------
12 0 0 12 0 12 0

Cumulative Port Power Data:
+++++++++++++++++++++++++++

#Ports #Ports #Ports Power Power
Pri: 1 Pri: 2 Pri: 3 Consumption Allocation
-----------------------------------------------
0 0 12 0.000 W 0.000 W

Jayavidhya

Hi @ericjdunphy

Thanks for the details provided.

Please check whether the devices are connected properly using the below link.

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Also please let us know the LED status of the switch using the below guide.

RUCKUS LED Lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

Best regards,

Jayavidhya

Lennar Home Community

ericjdunphy

The first link does not work, invalid URL.

What lights specifically are you looking for? Web UI shows this: Ports 1 & 2 are connected to the APs and are not lit. Ethernet from router is in uplink C1