After changing modem I can no longer log into Unleashed app

Question

After I replaced the modem, I can no longer log into Unleashed app. It says I’m not on unleashed network while I am connected to the unleashed network. Please help!

Ayush_Tripathi · Answer

hello @Boltylicious

Please refer the below knowledge base article for the unleashed mobile app troubleshooting.

https://support.ruckuswireless.com/articles/000010929