nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

CTL light is out

biotechbabe

working?not working?I have 2 of these units. One has 4 light illuminated. One of them only has 3, with the CTL light not illuminated.

This happened after I disconnected the power to the ATT gateway router (because I was mad at my son and I was trying to disconnect his access to the internet). When I turned it back on, one of the Rokus units stopped functioning correctly. As the wifi signal rotates between the two, I loose internet connection. I assume its the one without the CTL light illuminated is that malfunctioning one. How do I get that one to start working again?

Find more posts tagged with

Accepted answers

All comments

Jayavidhya

Hi @biotechbabe

Greetings of the day,

For further troubleshooting please confirm the LED status of the switch using the below guide.

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

biotechbabe

I have tried every way to open it us to see the LEDs you are talking about. I have even tried ripping it apart to get inside of it. There must be a way. How do I get it open?? cannot get this cover off, no matter how hard I try

Jayavidhya

Hi @biotechbabe

You don't need to open the switch box to see the LED status. On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on?

Best regards,

Jayavidhya

Lennar Home Communitym

biotechbabe

Well yes. My initial post gave you all that information, with pictures.

So I am confused as to what you are asking.

The CTL light is not on. The other lights are green.

Ramoszh

Then what to do if the indicator switches (C10ZP) showing green but ctl still off?

Even though the firmware has been reinstalled

imran.sanadi@commscope.com

Hi @Ramoszh

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well

As this case is raised by @biotechbabe which is a old once and closed.

To avoid confusion with posts, you can create your own post with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

kumran

Hi Biotecbabe,

Is this problem solved for you , i've similar problem right now, except i got it after i changed to new modem router with my old modem router, pls share your thoughts and contect to discuss further more

imran.sanadi@commscope.com

Hi @kumran

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well

As this case is raised by @biotechbabe which is a old one and now closed.

Please raise your own post on this Lennar Community forum, with the detailed description of your network issue to assist you better.

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.