I need help to resolve this issue, when I try to use the power cordon the AP will function normally, however, due the location at home, its not possible but only via POE. I dont have access to switch via admin. Please help!! Thank you
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By the way, please be aware, that I read all the posts related with this switch, and since I have not IT background whatsoever it will be impossible to perform any tasks related; so if you can help me to file RMA that would be super helpful. Thanks!
Hi @feverdalet
Greetings of the day,
Please let us know the LED status of the switch and the access points using the below guide.
R510 LED lights
https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html
RUCKUS SWITCH LED lights
https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
Hello, I created another post since the switch stopped working - RUCKUS Forums - My Ruckus ICX750-C12P-2X1G stopped working - CommScope RUCKUS Community Forums (ruckuswireless.com)
Thank you for your assistance
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
I can see there is another post raised by you on the Lennar forum (please refer to the below link). Please follow the same post thread, I will assist you with the same.
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/My-Ruckus-ICX750-C12P-2X1G-stopped-working/m-p/79433#M18223
Thank you again for understanding.
Imran Sanadi
RUCKUS Lennar Home Community.
