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ICX 7150-C12P (no power, no status lights)

Pwilsop8

Hi there, I recently purchased a home with a ruckus icx 7150 switch. There are no status lights on the unit, and I can’t console in to the device. I’ve tried to reset the device and changed power cords and plugs. Requesting an RMA.

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Accepted answers

Jayavidhya

Hi @Pwilsop8

Hope you are doing well!

Based on the images and the troubleshooting you have done it seems that this unit is totally dead.

This unit Should be RMA (return merchandise authorization) in simple words replace it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post and paste it into the chat to start unit replacement.

https://support.ruckuswireless.com/contact-us

Best regards,

Jayavidhya

Lennar Home Community

All comments

Jayavidhya

Hi @Pwilsop8

Greetings of the day,

Please upload the image/photo as mentioned below.

you can also drag it to the chat

Best regards,

Jayavidhya

Lennar Home Community

Pwilsop8

Jayavidhya

Hi @Pwilsop8

Hope you are doing well!

Based on the images and the troubleshooting you have done it seems that this unit is totally dead.

This unit Should be RMA (return merchandise authorization) in simple words replace it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post and paste it into the chat to start unit replacement.

https://support.ruckuswireless.com/contact-us

Best regards,

Jayavidhya

Lennar Home Community