My ruckus in not working g properly
to do factory rest I need username and password
lennar did not leave a sticker, no boxes nothing
is there a way to know what is my username and password
I tried all the ones posted here none worked
Thank you
Thank you for your guide. It works with ICX 7150-C12P and 24P
Hi @Aljanabi !
Hope you are doing well !
To which device are you trying to get access ICX-7150 Or Access Point ( Wi-Fi configuration )
Please check the following guide to make sure is the right devices and the connections
Most common Setups for Lennar homes users
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lennar-homes-users/td-p/47106
Please try the most common username and passwords ( This is key sensitive so please include capital letters )
Username:admin password: Ruckus!
Username:admin password: Ruckus1
Username:admin password: Lennar
Username:super password: sp-admin
Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-passwords-for-the-Ruckus-Wi-Fi-Access-Points/td-p/46740
Best Regards
Fernando Vasquez
Hello Fernando,
It is for the switch the icx 7150-12c
None of there worked,
Hi @Aljanabi
Thanks for the update !
We need physical access to the ICX-7150-Using the console connection
Here is a short guide :
How to console in the ICX-7150-C12P
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12c-using-a-Windows-Machine/td-p/46759
Short Guide for password recovery :
https://support.purdi.com/hc/en-gb/articles/360016495292-Ruckus-ICX-Password-Recovery-Resetting-a-Switch
Video link as reference : https://www.youtube.com/watch?v=XJS28DWbHM4
1.Start a CLI session over the serial ( console access) interface to the RUCKUS ICX device.
2-Enter OS mode. This uses a key combination and drops below the fastiron operating system
Key Combination: Ctrl+y, release, tap 'm', tap 'Enter'
OS>
4-just write reset
OS>reset
5-.While the system is booting, before the initial system prompt appears,enter b to enter the boot monitor mode.
Enter 'b' to stop at boot monitor: 0
In this Part you have to press B before the counter ends
6-Enter no password. (You cannot abbreviate this command.)
ICX7650-Boot> no password00 00 00 00OK! Skip password check when the system is up.
7-Enter boot. This command causes the device to bypass the system passwordcheck.
ICX7650-Boot> boot
8-After the console prompt reappears, assign a new password.
device(config)# username USERNAME password PASSWORDdevice> enable device# configure terminal
Is there a way to purchase customer support services? I have been without internet for almost a month and a half.
Effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email. We will be exclusively supporting customers via this community forum support model.
If you need something to be clarify on the process, please let us know
1-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on?
Fernando,
I see all green lights
I also have all the AP power on and the 2.4 and 5 GHz on but I can not connect to the internet
Have you check with your ISP Internet
Can you connect directly to your local Router to check if you have internet access
RUCKUS devices only distribute the internet from the internet provider
yes the internet works perfectly as I can connect and use the internet through their router
