ICX7150-C12 Switch - PoE Fatal.

Question

When I bought my lennar home, it came with a ruckus ICX7150-C12 Switch and a couple of AP. Yesterday without any reason the switch stopped sending power to the devices I have that need PoE. Both APs and my ring. 
I accessed the console using putty and reboot the switch (multiple times) and every time at some point during the booting I start getting error:

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

non stop. Tried ctrl+c, quit, q!, exit…

How can I stop this non stop error message to be able to troubleshoot?

imran.sanadi@commscope.com · Answer

Hi @vbarcel

Greetings!!!

Thank you for contacting Lennar Home Community.

Hope you are doing well

As this case is raised by @ingosds long back which is now closed.

To avoid confusion with posts, you can create your own post with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.

Thank you again for understanding.

Best regards,

Imran Sanadi

Lennar Home Community.

vbarcel · Answer

What do you mean he is booting properly? This message below keeps showing in a loop that prevents any command from being typed.

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

Yarenis · Answer

ingosds

I can see you are now booting properly however, I will advise performing the upgrade from the code you are to the recommended code 08095g, now like you are in a pretty old code, you need to upgrade twice, from the code you are to 08080f and then the recommended code 08095g UFI, please upgrade both partitions with the switching code file named SPS08095gufi.bin

Here are two options to perform the upgrade.

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/td-p/47187

Example:

1a) device# copy tftp flash 10.176.220.51 SPR08080f.bin primary

1b) device# copy tftp flash 10.176.220.51 spz10114.bin bootrom

Show flash  (ensure that you have the new flash code)

Write memory

reload

Now you can go to the recommended  code:

2a) device# copy tftp flash 10.176.220.51 SPR08095gufi.bin primary

device# copy tftp flash 10.176.220.51 SPR08095gufi.bin secondary

Show flash  (ensure that you have the new flash code)

Write memory

Reload

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community