My ruckus down after switching to a new internet service provider

Question

My ruckus system worked fine until I decided to switch from ATT to Google fiber. Google modem is active. Nonetheless, I do not see my network name under Wifi settings. Restarted the Ruckus ICX7150-C12P twice with no luck. Kindly advise

Vásquez_Fer · Answer

Hi @patrick1972

Hope you are doing well !

Most likely, when changing the ATT Device to a google modem, being only a modem, it does not fulfill the same functions that the ATT router had.

Basically to make this network work you need one of the following setups :

Modem > Router > ICX-7150 C12P

Modem/router combo > ICX - 7150 C12P

Here is a short guide with most common Setups for Lennar homes users so you can review it :

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lennar-homes-users/td-p/47106

Best Regards

Fernando Vasquez