HI,

Question

I have ruckus r-300 access point i am trying to connect it to a zone director and it is getting connected but status is disconnected can any one help me on this

mark_thorpe_678 · Answer

Apart from having enough licenses to support the number of APs - please check that the SW version of the ZD is at least 9.7 as this is the earliest version that supports the R300.

unknown · Answer

Hi,
are you sure your ZD has enough licenses?

unknown · Answer

hi ajaypls confirm the software version on AP and ZD model no and its software version..do both these AP on same subnet or different?what is message in event's & activities roght after AP is disconnected?