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Slow upload/download speeds after power outage

Reaabutin

We have 2 APs. R510’s. After the power outage, speeds are slower than they should be. Internet provider is AT&T fiber. Speed coming into that are close to 950mbps. Speeds in/out of APs are only 250/35. How can I get new Ruckus APs sent to me?

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Yarenis

Hi @ Reaabutin

Based on your description, it looks like your Switch (ICX7150 Switch) may be booting from the wrong partition, let me add the guide to fix the issue.

Note: if you have access to the Unleashed Dashboard and the Switch can be seen from there, it may look like the following image, ICX7150-C12-Router instead of ICX7150-C12-Switch, now before starting the steps of the guide, I will advise you to cable the computer directly to the Switch since you will have better connectivity than if you connect via wireless.

How to Fix Routing code issues on Lennar Home users via Web GUI.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issues-on-Lennar-Home-users-via-Web-GUI/td-p/47959

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired

Reaabutin

Hello. I have tried following the directions given to me to try to switch the channel my ruckus is set on after a power outage. I have located my IP address but when I try to enter a username and password, all the combinations I was given do not work. I have also tried to reset the ruckus and it still is not working with any usernames or passwords. Any help would be appreciated. Thank you