I am looking for some advice and assistance with my Ruckus ICX-7150-CP12 switch. After a recent power outage, the PoE function did not come back online when router and switch rebooted. Both the power and system lights are solid green, but no ports are providing PoE. I have read dozens of different posts on this forum and none seem to completely diagnose my scenario. I downloaded Putty and connected to the switch; I pulled the following information based on some instructions I saw in other posts:
ICX7150-C12 Switch#show version
Copyright (c) 1996-2017 Brocade Communications Systems, Inc. All rights reserved.
UNIT 1: compiled on Aug 14 2017 at 06:54:44 labeled as SPS08061a
(24723488 bytes) from Primary
SW: Version 08.0.61aT211
Compressed Boot-Monitor Image size = 786944, Version:10.1.10T225 (mnz10110)
Compiled on Sun Jun 25 09:25:15 2017
HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3204P14B
Current License:
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 40 minute(s) 3 second(s)
The system started at 00:06:02 GMT+00 Sun Jan 02 2000
The system : started=warm start reloaded=by "reload"
ICX7150-C12 Switch#show inline power
Power Capacity: Total is 124000 mWatts. Current Free is 124000 mWatts.
Power Allocations: Requests Honored 0 times
Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
--------------------------------------------------------------------------
1/1/1 Off Off 0 0 n/a n/a 3 n/a
1/1/2 Off Off 0 0 n/a n/a 3 n/a
1/1/3 Off Off 0 0 n/a n/a 3 n/a
1/1/4 Off Off 0 0 n/a n/a 3 n/a
1/1/5 Off Off 0 0 n/a n/a 3 n/a
1/1/6 Off Off 0 0 n/a n/a 3 n/a
1/1/7 Off Off 0 0 n/a n/a 3 n/a
1/1/8 Off Off 0 0 n/a n/a 3 n/a
1/1/9 Off Off 0 0 n/a n/a 3 n/a
1/1/10 Off Off 0 0 n/a n/a 3 n/a
1/1/11 Off Off 0 0 n/a n/a 3 n/a
1/1/12 Off Off 0 0 n/a n/a 3 n/a
--------------------------------------------------------------------------
Total 0 0
ICX7150-C12 Switch#show inline power detail
Power Supply Data On unit 1:
++++++++++++++++++
Power Supply Data:
++++++++++++++++++
Power Supply #1:
Max Curr: 2.3 Amps
Voltage: 54.0 Volts
Capacity: 124 Watts
PoePower: 124 Watts
POE Details Info. On Unit 1 :
General PoE Data:
+++++++++++++++++
I have power cycled, disconnected cables, reconnected cables and nothing has restored PoE function. One of my neighbors experienced a similar problem after the power outage. He was able to restore PoE by doing a manual factory reset. I have since tried doing that following the instructions on this forum, and my switch will seemingly not reset. I disconnect the plug from outlet, wait a moment, insert paperclip into reset port until I feel the button click, depress the button while plugging the cord into power, continue holding button while waiting for amber lights to flash... but no amber lights flash after 20-30 seconds. I have tried that 3 times. Am I doing it wrong? Any thoughts or ideas on how I proceed from here would be greatly appreciated.