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R500 - Create 2.4 Ghz network only

Hi

I am new to Ruckus products.

I am trying to figure out, how to make a 2.4 Ghz network only.

I have som clients that i need to run on 2,4 Ghz, but i can not choose to connect to 2.4 only. So i thought i was easy to create a 2.4 network only, but apperantly not.

System version i 200.1.9.12.55

Best regards

Morten

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Good morning @Vásquez_Fer.

It seems like, that a firmware update did the trick.

The option for choosing between 2,4g and 5g is now avaiable when setting up the wifi.

Thank you for your help.

Best regards

Morten

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Hope you are doing well !

I believe this guide can help ( step 9 and 10 ) you although the version you are running is a bit old

Creating a New Wireless WLAN (SSID)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Creating-a-New-Wireless-WLAN-SSID/td-p/47049

hopefully it helps

Best Regards

Fernando Vasquez

Hi @Vásquez_Fer

Thank you very much for your answer.

Unfortunatly i do not have the option mentioned under 10)

From guide

Screenshot from my AP

Do you think that is because of the old software?

Best regards

Morten

Most possible also that version is not longer supported

That R500 it says it can managed 5g and 2.4g ( radios )

Best Regards

Fernando Vasquez

Hi @Vásquez_Fer

I know the hardware is EOL, but i hoped to able to use is anyway.

I have both 5g and 2.4g, but no way to choose between them.

Maybe i should try to update the firmware. Maybe the option will be available in a newer version.

Thank you for your help so far.

Best regards

Morten

I was talking about the software version is not longer supported 200.1 on our website

Please let us know the results on this !

Best Regards

Fernando Vasquez

Good morning @Vásquez_Fer.

It seems like, that a firmware update did the trick.

The option for choosing between 2,4g and 5g is now avaiable when setting up the wifi.

Thank you for your help.

Best regards

Morten

Great to hear that !

Best Regards

Fernando Vasquez

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