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R650 shows stead power, CTL flashing - nothing else?

bdillard

Hello,

I have an R650 (I got used). Usually I just reset them to factory defaults, flash them then configure them. This one powers up with the power light, the CTL flashes slowly and the rest of the lights remain off. I've tried pressing the power button for 7 seconds, 10 seconds, 20 seconds and even 30 seconds but it doesn't seem to reset even though it does reboot.

It isn't getting a DHCP address.

Other than returning it - any suggestions?

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Accepted answers

Vásquez_Fer

Hi @bdillard

Based on the colors lights, since the CTL was blinking slowly, it looks like it was having trouble connecting to the Master AP.

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

Best Regards

Fernando Vasquez

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bdillard

I'm not sure but after about 8 resets, it finally got an IP and I was able to flash it.

Vásquez_Fer

Hi @bdillard

Based on the colors lights, since the CTL was blinking slowly, it looks like it was having trouble connecting to the Master AP.

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

Best Regards

Fernando Vasquez

bdillard

Thanks - I ended up having to reset it many many times but eventuall it got an IP and I was able to flash it.

Vásquez_Fer

Great !

Best Regards

Fernando Vasquez