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Virtual smartzone error

sogalli

Our client is running Virtual smartzone on the cloud. we are getting this error below

"Cant find zone configuration for UUID" what could be the problem.

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Accepted answers

Phiravin

Hi @sogalli

It is best to create a technical support case for further assistance.

https://support.ruckuswireless.com/case_management

Regards,

Phiravin

All comments

Phiravin

Hi @sogalli

This could happen if concurrent configuration changes are done due to which the configuration for that zone gets corrupted.

May I know the firmware version of your vSZ?

Regards,

Phiravin

sogalli

Current firmware is 5.2.2

Phiravin

Hi @sogalli

It is best to create a technical support case for further assistance.

https://support.ruckuswireless.com/case_management

Regards,

Phiravin