SmartZone 104 R550 Patch

Question

HI

I recently installed a patch on Smartzone 104 to support R550 APs running below firmware details. Then created a Zone and moved the R550 to the new Zone. if i try to push firmware (highlighted in red) i dont get option to pick the new firmware to push to the R550. Please note that support license for this controller is out of service.

Ruckus-01# show version
Model : SZ104
Serial # : **************
SZ Version : 5.2.1.0.515
Control Plane Software Version : 5.2.1.0.383
Data Plane Software Version : 5.2.1.0.101
AP Firmware Version : 3.6.0.0.709, 3.6.1.0.354, 3.6.2.0.759, 5.2.0.0.5527, 5.2.1.0.698

syamantakomer · Answer

While you are checking the details, please also refer the upgrade guide page #33 where AP firmware support matrix has details about what is supported and what is not.

https://support.ruckuswireless.com/documents/3329-smartzone-5-2-1-ga-upgrade-guide/download

sogalli · Answer

HI Thanks for your response, please allow me to get more details and share.

syamantakomer · Answer

Could you pull the controller upgrade history and share.

If controller was running on 5.2.0 in past, you may not be able to create zone with old AP patch.