Forum guidelines - how to get help faster

keith_redfield

Ask different questions in different threads


- if you ask separate questions they'll be easier for other customers to see as needing an answer. It's hard to tell when they are all in the same thread.


- It also makes the question (and answer) easier to find later, making it more valuable for adding to our knowledge



Tell us what product and version of software is being used


- Without that, we may not be able to identify known issues



Give any other context


- For example - what clients are being used, what changed recently, etc.

jeanette_lee_56

The new reworking of this site should be much easier. If not, please send us feedback.!